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Enabling Business Communication at scale, uniquely engaging one customer at a time.Enabling Business Communication at scale
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“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Discover how SMS solutions can improve communication in healthcare settings. Explore key benefits, implementation strategies, and compliance features to enhance patient engagement and operational efficiency.
In the fast-paced healthcare environment, efficient communication is essential for patient care, operational efficiency, and compliance with regulations. SMS solutions have emerged as a transformative tool for healthcare providers to enhance communication with patients, streamline operations, and ensure compliance with the Protection of Personal Information Act (POPIA) in South Africa. This comprehensive guide explores the key features, benefits, and applications of SMS solutions tailored specifically for the healthcare sector.
SMS communication in healthcare offers a direct, efficient, and secure means to reach patients and staff. With an average open rate of 98%, SMS allows for immediate engagement compared to emails or other digital communication methods, making it particularly beneficial for critical reminders and notifications.
The implementation of SMS solutions within healthcare requires thoughtful integration with existing systems, including electronic health records (EHRs) and practice management software. Here are some key steps to ensure a successful deployment:
Healthcare providers can leverage SMS solutions for various communication purposes:
Send reminders and confirmations to patients, reducing no-shows and improving overall clinic efficiency.
Distribute health education materials, medication reminders, and lifestyle tips via SMS to enhance patient knowledge and compliance.
Compliance with the Protection of Personal Information Act (POPIA) is critical in healthcare communication. SMS providers must ensure that patient data is kept secure and private. Bidvest Data's SMS solutions offer:
As the healthcare industry continues to adapt to new technologies and changing patient expectations, SMS solutions represent a key opportunity to enhance communication, improve patient outcomes, and ensure compliance with regulations. By adopting these solutions, healthcare providers in South Africa can streamline their operations and take their patient engagement to the next level.
Explore how Bidvest Data’s SMS solutions can revolutionize your healthcare communication strategies. Connect with us today to schedule a consultation.
Get started today and see immediate results
“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Discover our comprehensive solution features designed to transform your business communication experience
Bidvest Data sends on average more than 10 million personalized SMS/SV SMS messages per month, with daily peaks exceeding 2 million messages. This comprises mainly of transactional notifications and hosted transactional data.
The SMS channel delivers a secure, shortened personalized URL to the consumer, directing them to their unique microsite. All consumer activity can be tracked.
PDF documents, HTML content, videos and animations can be hosted on our Zero Rated Data domains. Reverse billing of data on these domains ensure access for end users to content at no cost. Bidvest Data offers this service on all South African and Namibian mobile networks.
Bidvest Data offers custom-built, screen adaptive, HTML environments, enabling features like animation, rotating GIFs, and interactive buttons.
Our service includes automated large file batch sending through sFTP data transfer. The data can selectively drive template messaging. Near real-time SMS sending is facilitated through our API, using templates or dynamic text.
Where another channel in our omnichannel platform is unsuccessful in delivering a message, we can automatically fail over to SMS. Priority and fail over channels are configurable.
Bidvest Data provides near-real-time and periodic aggregate batched reporting on consumer engagement, including link tracking, SMS and SV SMS delivery status, and customized reports on microsite access.
Get answers to common questions about Sms And Svsms