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Enabling Business Communication at scale, uniquely engaging one customer at a time.Enabling Business Communication at scale
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“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Explore the in-depth reporting capabilities of SMS and SVSMS messaging. Discover how Bidvest Data empowers enterprises with detailed analytics and insights for communication optimization.
As enterprises increasingly rely on SMS and SVSMS (Short Video SMS) messaging for communication, understanding the reporting capabilities of these services becomes vital for effective monitoring, analysis, and improvement of communication strategies. In this comprehensive guide, we delve into the intricacies of reporting functionalities that Bidvest Data offers, allowing corporate decision-makers to harness the power of SMS communications for operational excellence.
Reporting capabilities serve as the backbone of any effective messaging strategy, providing insights into the performance and engagement metrics of your communications. For enterprises leveraging Bidvest Data's SMS and SVSMS solutions, detailed reporting tools enable enhanced decision-making derived from data-driven strategies.
Making the most of SMS and SVSMS reporting involves not just implementing the technology but ensuring that it aligns with broader business goals. Here are some guidelines to effectively utilize these reporting capabilities:
Different industries can leverage SMS and SVSMS reporting capabilities for various applications:
Banks and financial institutions utilize SMS reporting for transaction alerts, customer notifications, and compliance communications, leveraging data to prioritize customer service enhancements.
Healthcare providers use SVSMS for patient reminders and health information, with reporting instruments facilitating better patient engagement and follow-up strategies.
Measuring the return on investment (ROI) from SMS and SVSMS campaigns involves analyzing the data generated through reporting capabilities. Key performance indicators (KPIs) often include:
In an era where data-driven decision-making is paramount, understanding and effectively utilizing the reporting capabilities of SMS and SVSMS services empowers enterprises to optimize their communication strategies. By leveraging insights derived from robust reporting tools, organizations can anticipate market changes, better engage with customers, and keep pace with industry standards.
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Bidvest Data sends on average more than 10 million personalized SMS/SV SMS messages per month, with daily peaks exceeding 2 million messages. This comprises mainly of transactional notifications and hosted transactional data.
The SMS channel delivers a secure, shortened personalized URL to the consumer, directing them to their unique microsite. All consumer activity can be tracked.
PDF documents, HTML content, videos and animations can be hosted on our Zero Rated Data domains. Reverse billing of data on these domains ensure access for end users to content at no cost. Bidvest Data offers this service on all South African and Namibian mobile networks.
Bidvest Data offers custom-built, screen adaptive, HTML environments, enabling features like animation, rotating GIFs, and interactive buttons.
Our service includes automated large file batch sending through sFTP data transfer. The data can selectively drive template messaging. Near real-time SMS sending is facilitated through our API, using templates or dynamic text.
Where another channel in our omnichannel platform is unsuccessful in delivering a message, we can automatically fail over to SMS. Priority and fail over channels are configurable.
Bidvest Data provides near-real-time and periodic aggregate batched reporting on consumer engagement, including link tracking, SMS and SV SMS delivery status, and customized reports on microsite access.
“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Get answers to common questions about Sms And Svsms