Knowledge Hub
Sharing insights & actionable advice
Enabling Business Communication at scale, uniquely engaging one customer at a time.Enabling Business Communication at scale
Please wait while we prepare your content...
“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Discover how combining SMS and SVSMS automation with personalized microsites can enhance customer engagement and streamline communication for your enterprise. Learn more with Bidvest Data.
The rise of digitization has significantly evolved how businesses interact with their customers. SMS and SVSMS (Specialized Verified SMS) automation, combined with personalized microsites, offer robust solutions for South African enterprises looking to enhance customer engagement, streamline communication, and provide tailored experiences. This detailed guide explores the synergies between these powerful tools and how they can be effectively implemented within your organization.
SMS continues to be one of the most effective communication tools for enterprises due to its high engagement rates. When paired with SVSMS, businesses can offer authenticated and reliable messaging solutions. Here's how they provide automation benefits:
Personalized microsites are standalone web pages tailored to the interests and needs of specific customer segments. These microsites can be integrated into SMS campaigns, allowing for a seamless transition from message to web interaction, resulting in enriched user experiences.
Integrating SMS and SVSMS with personalized microsites can create a highly effective customer engagement strategy. Here's a step-by-step guide on how to implement this synergy:
The integration of SMS, SVSMS, and personalized microsites is versatile and applicable across numerous sectors. Here are some examples of effective applications:
Banks can send personalized account updates via SMS, directing clients to secure microsites for transaction details and financial promotions.
Health institutions may notify patients about appointments via SMS linked to personalized microsites for pre-visit forms and health resources.
To gauge the effectiveness of your SMS and microsite campaigns, it is vital to track key performance indicators (KPIs). Some important metrics include:
At Bidvest Data, we are poised to provide your enterprise with exceptional SMS and SVSMS solutions, coupled with personalized microsite integration tailored to your business needs. Our expert team can assist with designing effective strategies that align with your operational goals and compliance requirements.
Get in touch with us to explore how SMS, SVSMS, and personalized microsites can drive your business success in today’s competitive landscape.
Get started today and see immediate results
Get answers to common questions about Sms And Svsms
“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Discover our comprehensive solution features designed to transform your business communication experience
Bidvest Data sends on average more than 10 million personalized SMS/SV SMS messages per month, with daily peaks exceeding 2 million messages. This comprises mainly of transactional notifications and hosted transactional data.
The SMS channel delivers a secure, shortened personalized URL to the consumer, directing them to their unique microsite. All consumer activity can be tracked.
PDF documents, HTML content, videos and animations can be hosted on our Zero Rated Data domains. Reverse billing of data on these domains ensure access for end users to content at no cost. Bidvest Data offers this service on all South African and Namibian mobile networks.
Bidvest Data offers custom-built, screen adaptive, HTML environments, enabling features like animation, rotating GIFs, and interactive buttons.
Our service includes automated large file batch sending through sFTP data transfer. The data can selectively drive template messaging. Near real-time SMS sending is facilitated through our API, using templates or dynamic text.
Where another channel in our omnichannel platform is unsuccessful in delivering a message, we can automatically fail over to SMS. Priority and fail over channels are configurable.
Bidvest Data provides near-real-time and periodic aggregate batched reporting on consumer engagement, including link tracking, SMS and SV SMS delivery status, and customized reports on microsite access.