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Enabling Business Communication at scale, uniquely engaging one customer at a time.Enabling Business Communication at scale
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“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Explore the critical differences between email failover services and traditional email systems. Learn how Bidvest Data's solutions can help South African enterprises minimize downtime and enhance communication efficiency.
In an increasingly digital economy, email remains a cornerstone of corporate communication in South Africa. However, as enterprises depend heavily on email for business operations, the risk of downtime can have severe repercussions. This comprehensive guide will explore the differences between email failover services and traditional email systems. It will provide insights into why modern businesses must shift towards more reliable email infrastructures to ensure uninterrupted communications.
Traditional email systems have served organizations for decades, typically relying on a centralized server model. Here's how they function:
An email failover service is a modern solution designed to prevent the issues associated with traditional email systems. It offers a backup solution that automatically redirects email traffic to redundant servers or systems in the event of a failure. Key features include:
For medium to large enterprises in South Africa, the choice between traditional email and email failover services significantly impacts operational efficiency. Here are the primary advantages:
An email failover service ensures that communication is not interrupted during outages or server failures, allowing businesses to maintain productivity.
While traditional systems often lead to potential downtime costs, failover services reduce the risk of income loss during server outages.
Failover services usually include security features such as spam filtering and encryption that protect sensitive communications. With increasing cyber threats in South Africa, this added layer of defense is critical.
Transitioning to an email failover service involves several considerations:
To illustrate the benefits of email failover services, a prominent South African financial institution recently transitioned from a traditional system to Bidvest Data’s advanced email failover service. Following the implementation, they reported:
In an increasingly interconnected business environment, the choice between email failover service and traditional email systems is clear. For South African enterprises aiming to eliminate downtime, improve productivity, and ensure compliance, investing in an email failover service is not just a smart choice; it's a necessary step in securing the future of organizational communications.
Get started today and see immediate results
“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Get answers to common questions about EMAIL
Discover our comprehensive solution features designed to transform your business communication experience
We implement your designs, images and artwork for optimal delivery. We measure and manage spam ratings, and we monitor and manage blacklisting and reputation of sending domains.
PDF documents, HTML content, videos and animations can be hosted on our Zero Rated Data domains. Reverse billing of data on these domains ensure access for end users to content at no cost. Bidvest Data offers this service on all South African and Namibian mobile networks.
Bidvest Data offers custom-built, screen adaptive, HTML environments, enabling features like animation, rotating GIFs, and interactive buttons in the email body and built into the unique microsite.
Our service includes automated large file batch sending through sFTP data transfer. The data can selectively drive template messaging. Near real-time email sending is facilitated through our API, using templates or dynamic text.
Where another channel in our omnichannel platform is unsuccessful in delivering a message, we can automatically fail over to email. Priority and fail over channels are configurable.
Bidvest Data provides near-real-time and periodic aggregate batched reporting on consumer engagement, including link tracking, email delivery status, and customized reports on microsite access.