Knowledge Hub
Sharing insights & actionable advice
Enabling Business Communication at scale, uniquely engaging one customer at a time.Enabling Business Communication at scale
Please wait while we prepare your content...
“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
In today's digital landscape, maintaining seamless communication is critical for South African enterprises. Email remains a cornerstone of business operations, and any disruption can lead to missed opportunities and lost revenue. Implementing reliable email failover solutions is essential for ensuring business continuity and protecting your organization from unexpected outages. In this comprehensive guide, we will explore cost-effective email failover options tailored for medium to large enterprises in South Africa, highlighting best practices, integration methods, and compliance considerations.Understanding Email Failover and Its ImportanceEmail failover refers to the processes and solutions implemented to ensure email delivery and functionality during email server outages or disruptions. Businesses that rely heavily on email must adopt failover strategies to prevent interruptions in communication, mitigate risks associated with data loss, and maintain operational efficiency. Here are some reasons why email failover is critical:Key Benefits of Email Failover SolutionsContinuous Communication: Ensures uninterrupted email access, allowing teams to remain connected with clients and stakeholders.Customer Retention: Reduces the risk of losing clients due to communication breakdowns or poor service.Data Integrity: Protects vital business communications and prevents data loss during server failures.Regulatory Compliance: Helps meet industry standards, such as POPIA, by ensuring data is managed and accessible even during disruptions.
In today's digital landscape, maintaining seamless communication is critical for South African enterprises. Email remains a cornerstone of business operations, and any disruption can lead to missed opportunities and lost revenue. Implementing reliable email failover solutions is essential for ensuring business continuity and protecting your organization from unexpected outages. In this comprehensive guide, we will explore cost-effective email failover options tailored for medium to large enterprises in South Africa, highlighting best practices, integration methods, and compliance considerations.
Email failover refers to the processes and solutions implemented to ensure email delivery and functionality during email server outages or disruptions. Businesses that rely heavily on email must adopt failover strategies to prevent interruptions in communication, mitigate risks associated with data loss, and maintain operational efficiency. Here are some reasons why email failover is critical:
Get started today and see immediate results
“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Get answers to common questions about EMAIL
Discover our comprehensive solution features designed to transform your business communication experience
We implement your designs, images and artwork for optimal delivery. We measure and manage spam ratings, and we monitor and manage blacklisting and reputation of sending domains.
PDF documents, HTML content, videos and animations can be hosted on our Zero Rated Data domains. Reverse billing of data on these domains ensure access for end users to content at no cost. Bidvest Data offers this service on all South African and Namibian mobile networks.
Bidvest Data offers custom-built, screen adaptive, HTML environments, enabling features like animation, rotating GIFs, and interactive buttons in the email body and built into the unique microsite.
Our service includes automated large file batch sending through sFTP data transfer. The data can selectively drive template messaging. Near real-time email sending is facilitated through our API, using templates or dynamic text.
Where another channel in our omnichannel platform is unsuccessful in delivering a message, we can automatically fail over to email. Priority and fail over channels are configurable.
Bidvest Data provides near-real-time and periodic aggregate batched reporting on consumer engagement, including link tracking, email delivery status, and customized reports on microsite access.