Knowledge Hub
Sharing insights & actionable advice
Enabling Business Communication at scale, uniquely engaging one customer at a time.Enabling Business Communication at scale
Please wait while we prepare your content...
“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Discover how an automated email failover system can ensure reliable communication for South African enterprises. Learn about its benefits, features, and best practices.
In today’s fast-paced digital environment, uninterrupted communication is crucial for the success of enterprise operations. An automated email failover system is an essential component that guarantees email delivery even during unforeseen outages. This comprehensive guide delves into how South African enterprises can leverage automated email failover systems to enhance reliability and maintain effective communication channels across various sectors.
An automated email failover system is a strategic solution that provides a backup mechanism for email communications. In instances where the primary email server faces technical difficulties or downtime, the failover system redirects email traffic to a secondary server, ensuring that messages are still sent and received without interruption.
Implementing an automated email failover system can revolutionize the way South African enterprises conduct their communications. Key benefits include:
Adopting an automated email failover system requires a structured approach to ensure optimal functionality and effectiveness. Here are key best practices:
For enterprises operating in regulated sectors, such as financial services and healthcare, compliance with local regulations such as POPIA is essential. An automated email failover system must adhere to:
For South African enterprises, an automated email failover system is not just a technical upgrade; it’s a strategic investment in business continuity and reliability. By ensuring uninterrupted email communications, businesses can protect their reputation, maintain customer relationships, and operate efficiently even in the face of unexpected challenges.
Implementing an automated email failover system with Bidvest Data ensures that your organization remains resilient under any circumstances. Contact us today to discuss how we can tailor a solution that meets your unique needs.
Get started today and see immediate results
“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Get answers to common questions about EMAIL
Discover our comprehensive solution features designed to transform your business communication experience
We implement your designs, images and artwork for optimal delivery. We measure and manage spam ratings, and we monitor and manage blacklisting and reputation of sending domains.
PDF documents, HTML content, videos and animations can be hosted on our Zero Rated Data domains. Reverse billing of data on these domains ensure access for end users to content at no cost. Bidvest Data offers this service on all South African and Namibian mobile networks.
Bidvest Data offers custom-built, screen adaptive, HTML environments, enabling features like animation, rotating GIFs, and interactive buttons in the email body and built into the unique microsite.
Our service includes automated large file batch sending through sFTP data transfer. The data can selectively drive template messaging. Near real-time email sending is facilitated through our API, using templates or dynamic text.
Where another channel in our omnichannel platform is unsuccessful in delivering a message, we can automatically fail over to email. Priority and fail over channels are configurable.
Bidvest Data provides near-real-time and periodic aggregate batched reporting on consumer engagement, including link tracking, email delivery status, and customized reports on microsite access.