Knowledge Hub
Sharing insights & actionable advice
Enabling Business Communication at scale, uniquely engaging one customer at a time.Enabling Business Communication at scale
Please wait while we prepare your content...
“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Discover the benefits and implementation strategies for zero-rated SMS and SVSMS in South African government sectors. Enhance communication efficiency and citizen engagement with Bidvest Data.
In the realm of public sector communication, zero-rated SMS and SVSMS (Service Validated Short Message Service) solutions present a unique opportunity for South African government entities to enhance stakeholder engagement and streamline information dissemination. As these sectors embrace digital transformation, it's crucial to explore how zero-rated communication can effectively bridge the digital divide and empower communities, all while adhering to budgetary constraints.
Zero-rated messaging allows government departments to send critical information to citizens without data charges affecting recipients. This service is essential for promoting communication in underserved areas, where access to mobile data may be limited or financially burdensome for individuals. SVSMS adds a layer of validation, ensuring messages are not only delivered effectively but are also secure and acknowledged by recipients.
The successful implementation of zero-rated SMS and SVSMS begins with a structured approach to integration within existing communication frameworks. Here’s how government entities can implement these solutions:
Zero-rated SMS solutions cater to a variety of governmental functions. Here are notable use cases:
Government health departments can disseminate important health alerts, vaccination campaigns, and epidemic warnings quickly and efficiently.
In cases of natural disasters, informing the public about safety procedures, evacuation plans, and resource availability through zero-rated SMS helps save lives.
Government entities must ensure compliance with relevant regulatory frameworks, including the Protection of Personal Information Act (POPIA). Implementing SVSMS enhances security by validating messages and confirming delivery, which mitigates risks of misinformation and data breaches.
Tracking engagement and impact is critical for government sectors using zero-rated SMS. Key performance indicators can include:
Get started today and see immediate results
“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Get answers to common questions about Sms And Svsms
Discover our comprehensive solution features designed to transform your business communication experience
Bidvest Data sends on average more than 10 million personalized SMS/SV SMS messages per month, with daily peaks exceeding 2 million messages. This comprises mainly of transactional notifications and hosted transactional data.
The SMS channel delivers a secure, shortened personalized URL to the consumer, directing them to their unique microsite. All consumer activity can be tracked.
PDF documents, HTML content, videos and animations can be hosted on our Zero Rated Data domains. Reverse billing of data on these domains ensure access for end users to content at no cost. Bidvest Data offers this service on all South African and Namibian mobile networks.
Bidvest Data offers custom-built, screen adaptive, HTML environments, enabling features like animation, rotating GIFs, and interactive buttons.
Our service includes automated large file batch sending through sFTP data transfer. The data can selectively drive template messaging. Near real-time SMS sending is facilitated through our API, using templates or dynamic text.
Where another channel in our omnichannel platform is unsuccessful in delivering a message, we can automatically fail over to SMS. Priority and fail over channels are configurable.
Bidvest Data provides near-real-time and periodic aggregate batched reporting on consumer engagement, including link tracking, SMS and SV SMS delivery status, and customized reports on microsite access.