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Enabling Business Communication at scale, uniquely engaging one customer at a time.Enabling Business Communication at scale
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“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Explore effective troubleshooting steps, common issues, and best practices for crafting stunning responsive email designs. Enhance user engagement and optimize email marketing campaigns.
Responsive email design is critical for enterprises that wish to engage their audience effectively across various devices. In this detailed guide, we'll explore common issues that arise during the creation and implementation of responsive email designs, how to troubleshoot these challenges, and best practices to ensure your messages are optimized for mobile and desktop clients alike.
Responsive email design refers to crafting email content that adapts seamlessly to differing screen sizes and dimensions. With the increasing use of mobile devices, it is essential that email communications look their best and are functional, regardless of the platform used to view them. This not only enhances user experience but also drives higher engagement rates and conversions.
While creating a responsive email design offers numerous benefits, it can also pose challenges that need troubleshooting. Here are some prevalent issues that enterprises may face:
If images do not scale properly, they can break the layout. This often happens due to fixed width settings or lack of responsive design techniques.
Email clients can render CSS differently, resulting in overlapping text and improperly formatted sections. Ensure all styles are inline or correctly referenced.
Some email clients, notably Outlook, have limited support for responsive design features. Testing your emails across multiple platforms is essential.
Here’s a systematic approach enterprises can adopt to troubleshoot their responsive email designs:
To enhance the success of your email campaigns, consider adopting these best practices:
By understanding the common pitfalls associated with responsive email design and employing strategic troubleshooting steps, South African enterprises can ensure their messages are not only received but also engaging across all devices. As a result, your email marketing efforts will yield better performance metrics, improved user engagement, and higher conversion rates.
Get started today and see immediate results
“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Get answers to common questions about EMAIL
Discover our comprehensive solution features designed to transform your business communication experience
We implement your designs, images and artwork for optimal delivery. We measure and manage spam ratings, and we monitor and manage blacklisting and reputation of sending domains.
PDF documents, HTML content, videos and animations can be hosted on our Zero Rated Data domains. Reverse billing of data on these domains ensure access for end users to content at no cost. Bidvest Data offers this service on all South African and Namibian mobile networks.
Bidvest Data offers custom-built, screen adaptive, HTML environments, enabling features like animation, rotating GIFs, and interactive buttons in the email body and built into the unique microsite.
Our service includes automated large file batch sending through sFTP data transfer. The data can selectively drive template messaging. Near real-time email sending is facilitated through our API, using templates or dynamic text.
Where another channel in our omnichannel platform is unsuccessful in delivering a message, we can automatically fail over to email. Priority and fail over channels are configurable.
Bidvest Data provides near-real-time and periodic aggregate batched reporting on consumer engagement, including link tracking, email delivery status, and customized reports on microsite access.