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Enabling Business Communication at scale, uniquely engaging one customer at a time.Enabling Business Communication at scale
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“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Explore how Bidvest Data's transactional communication solutions enhance patient engagement, compliance, and efficiency for healthcare providers in South Africa. Secure, automated messaging for better healthcare delivery.
In an era where patient experience influences healthcare outcomes, effective transactional communication is paramount. This comprehensive guide explores how Bidvest Data provides specialized solutions tailored for the healthcare sector, ensuring secure, efficient, and compliant communication channels. From appointment reminders to critical health alerts, our transactional communication platform enhances patient engagement while assisting healthcare organizations in meeting regulatory requirements.
Transactional communication refers to automated messages sent from organizations to individuals, often triggered by specific actions or events. For healthcare providers, such messages are crucial for maintaining timely communication with patients, ensuring they receive important updates regarding their health, treatments, and appointments.
Bidvest Data's transactional communication platform is engineered with the healthcare sector's unique demands in mind, allowing for seamless integration with existing systems and ensuring compliance with pertinent regulations. The platform encompasses features that enhance the overall communication strategy of healthcare organizations.
Customize automated messages for appointment confirmations, reminders, and follow-up communications to ensure patients receive timely notifications.
Deliver messages via SMS, email, and WhatsApp, increasing the chances of communication receipt and patient response.
Healthcare providers must prioritize the security of patient information. Bidvest Data's transactional communication solutions are built to adhere strictly to regulatory frameworks, providing peace of mind for organizations handling sensitive data.
Numerous healthcare facilities in South Africa have successfully integrated Bidvest Data's transactional communication solutions to bolster patient engagement and operational efficiency.
Automated appointment reminders reduce no-shows while informing patients about pre-appointment preparations.
Follow-up messages confirm lab results and prompt patients to take necessary actions.
Notifications about prescription refills keep patients compliant with their treatment plans.
Organizations employing transactional communication must establish metrics to evaluate performance, ensuring that the implemented solutions contribute effectively to business objectives.
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Get answers to common questions about Transactional Communication
“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
We set up and generate transactional communication at scale, accepting diverse data streams, managing template libraries, and supporting business rules and error handling. Projects are developed in UAT and PROD environments following agile methodologies with JIRA support. We facilitate large batch processing via secure data transfer and accommodate small batch or singular sending via API. We generate content for multiple delivery channels, implementing failover where needed.
Discover our comprehensive solution features designed to transform your business communication experience
