Knowledge Hub
Sharing insights & actionable advice


Please wait while we prepare your content...
“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Explore the top outbound communication channels for B2B success in South Africa. Learn how to optimize your outreach strategy with email, SMS, phone calls, WhatsApp Business, and social media.
In the competitive landscape of B2B communications, selecting the right outbound communication channels is vital for engaging clients, streamlining operations, and enhancing the customer experience. This comprehensive guide explores the top outbound communication channels for B2B enterprises in South Africa, detailing their benefits, use cases, and best practices to optimize your outreach strategy.
Outbound communication refers to proactive outreach initiated by businesses to connect with potential and existing clients. For B2B companies, effective outbound communication is essential for:
Understanding the various channels available for outreach allows B2B enterprises to diversify their approach, enhance engagement rates, and meet compliance challenges effectively.
Email remains one of the most effective outbound communication channels for B2B companies, offering direct access to prospects and clients:
Using these tools effectively can boost engagement and increase conversion rates.
SMS marketing provides a unique opportunity to reach clients with immediate, concise messaging:
The personal touch of a phone call can foster strong relationships and create opportunities for more in-depth discussions:
WhatsApp Business is increasingly popular for B2B communications thanks to its instant messaging capability and widespread usage:
Utilizing professional platforms like LinkedIn can greatly enhance your outreach efforts:
When selecting outbound communication channels, consider the following factors:
To optimize your outbound communication strategies, establish measurable KPIs, including:
These metrics will assist in refining your approach and ensuring successful client interactions.
Get started today and see immediate results
Get answers to common questions about Marketing Communication
“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Our team implements artwork and images for marketing campaigns, optimized for screen adjustment and high delivery success. We build personalized marketing animations and microsites with HTML, accessible via secure URLs. End-user click activity is tracked and can trigger workflows. Our emails support screen-responsive images and embedded URL links, facilitating access to HTML animation or microsites. Marketing animations and images can be delivered through WhatsApp.
Discover our comprehensive solution features designed to transform your business communication experience






