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Enabling Business Communication at scale, uniquely engaging one customer at a time.Enabling Business Communication at scale
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“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Discover essential steps for implementing a customizable email service in your business. Tailor features, enhance communication, and ensure compliance with our comprehensive guide.
In an era where effective communication is paramount for organizational success, implementing a customizable email service can transform how businesses engage with clients, customers, and stakeholders. This guide provides IT decision-makers and operational heads with critical insights on steering an email service implementation project from inception through to execution, tailored specifically for medium to large enterprises in South Africa.
A customizable email service empowers organizations to communicate brand messages effectively while adhering to compliance and security standards. It provides enterprises with the flexibility to tailor features according to specific needs, enhancing customer interaction and internal collaboration.
Begin by gathering input from key stakeholders including IT, marketing, and compliance teams. Create a comprehensive list of requirements that encompasses your operational goals, regulatory factors (e.g., POPIA compliance in South Africa), and desired features.
Conduct a market analysis to identify providers that offer customizable email solutions tailored for enterprises. Consider factors such as:
Establish a project timeline with clear milestones and deliverables. Assign roles and responsibilities to team members, ensuring that all departments are represented. This collaborative approach enhances communication during the implementation phase.
Work with your email provider to design templates that reflect your branding. Guarantee that these templates are responsive to various devices since many users access emails via mobile. Incorporate personalization tokens for targeted marketing communications.
Conduct training sessions to ensure all employees are proficient in using the new email service. Emphasize best practices regarding compliance, especially in relation to customer data security and privacy.
Before a full-scale rollout, launch a pilot program with a select group of users. This phase allows organizations to gather feedback, identify potential issues, and make necessary adjustments before the complete implementation.
After a successful pilot, proceed with the full implementation across the organization. Monitor usage and performance metrics closely, and solicit user feedback to assess any further customizations that might improve the service.
Implementing a customizable email service is a strategic move for enterprises looking to enhance their communication strategies. By following these structured steps, your organization can achieve a seamless transition that not only aligns with operational goals but also enhances overall business efficiency. Embrace the power of customizable email services to drive engagement, and ensure compliance, and witness an uplift in your organizational communication.
Get started today and see immediate results
“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Get answers to common questions about EMAIL
Discover our comprehensive solution features designed to transform your business communication experience
We implement your designs, images and artwork for optimal delivery. We measure and manage spam ratings, and we monitor and manage blacklisting and reputation of sending domains.
PDF documents, HTML content, videos and animations can be hosted on our Zero Rated Data domains. Reverse billing of data on these domains ensure access for end users to content at no cost. Bidvest Data offers this service on all South African and Namibian mobile networks.
Bidvest Data offers custom-built, screen adaptive, HTML environments, enabling features like animation, rotating GIFs, and interactive buttons in the email body and built into the unique microsite.
Our service includes automated large file batch sending through sFTP data transfer. The data can selectively drive template messaging. Near real-time email sending is facilitated through our API, using templates or dynamic text.
Where another channel in our omnichannel platform is unsuccessful in delivering a message, we can automatically fail over to email. Priority and fail over channels are configurable.
Bidvest Data provides near-real-time and periodic aggregate batched reporting on consumer engagement, including link tracking, email delivery status, and customized reports on microsite access.