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Enabling Business Communication at scale, uniquely engaging one customer at a time.Enabling Business Communication at scale
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“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Discover how SMS and SVSMS automation can revolutionize your enterprise communications. Explore the advanced features available through Bidvest Data for optimal engagement and operational efficiency.
In today’s fast-paced business environment, SMS and SVSMS (Smart Virtual SMS) automation have become essential for enterprises looking to enhance communication efficiency, improve customer engagement, and drive operational excellence. This extensive guide details the automation features available through Bidvest Data’s SMS and SVSMS solutions, specifically tailored for the unique needs of medium to large enterprises across various sectors in South Africa.
SMS automation involves using software to send messages automatically based on predefined criteria or events. SVSMS adds a layer of intelligence, allowing for enhanced personalization and interaction through automation. Together, these technologies can dramatically improve the efficiency of business processes and customer satisfaction.
The automation features of SMS and SVSMS deliver numerous advantages, particularly for enterprises in the South African market. Here’s a closer look at how these capabilities can transform your organization:
By automating repetitive messaging tasks, employees can focus on more strategic initiatives, thus enhancing overall productivity!
Adopt a solution that grows with your business needs, allowing high-volume messaging without requiring significant additional resources!
Automated, personalized interactions significantly improve engagement rates and customer satisfaction. Customers expect timely communications that are relevant, and automation allows organizations to meet these demands efficiently.
Furthermore, engaging customers through various touchpoints, such as reminders, updates, and promotions, builds lasting relationships.
For optimal operation of SMS and SVSMS automation, consider the following best practices:
Various industries can leverage SMS and SVSMS automation in transformative ways:
Used for transactional alerts, sending bank statements, and customer service notifications to ensure regulatory compliance.
Appointment reminders, prescription notifications, and follow-up messages can all be automated to improve patient engagement.
Get started today and see immediate results
Get answers to common questions about Sms And Svsms
“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Discover our comprehensive solution features designed to transform your business communication experience
Bidvest Data sends on average more than 10 million personalized SMS/SV SMS messages per month, with daily peaks exceeding 2 million messages. This comprises mainly of transactional notifications and hosted transactional data.
The SMS channel delivers a secure, shortened personalized URL to the consumer, directing them to their unique microsite. All consumer activity can be tracked.
PDF documents, HTML content, videos and animations can be hosted on our Zero Rated Data domains. Reverse billing of data on these domains ensure access for end users to content at no cost. Bidvest Data offers this service on all South African and Namibian mobile networks.
Bidvest Data offers custom-built, screen adaptive, HTML environments, enabling features like animation, rotating GIFs, and interactive buttons.
Our service includes automated large file batch sending through sFTP data transfer. The data can selectively drive template messaging. Near real-time SMS sending is facilitated through our API, using templates or dynamic text.
Where another channel in our omnichannel platform is unsuccessful in delivering a message, we can automatically fail over to SMS. Priority and fail over channels are configurable.
Bidvest Data provides near-real-time and periodic aggregate batched reporting on consumer engagement, including link tracking, SMS and SV SMS delivery status, and customized reports on microsite access.