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Enabling Business Communication at scale, uniquely engaging one customer at a time.Enabling Business Communication at scale
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“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Explore how zero-rated data enhances SMS reliability for South African enterprises, ensuring cost-effective, inclusive communication solutions that drive customer engagement.
In an increasingly interconnected world, SMS remains a fundamental mode of communication for enterprises across South Africa, particularly for organizations aiming to maintain seamless contact with customers, clients, and stakeholders. The introduction of zero-rated data presents a unique opportunity to enhance the reliability of SMS services without imposing additional costs on users. This post explores how leveraging zero-rated data can ensure your SMS communications remain dependable and consistent, thereby improving business outcomes and customer satisfaction.
Reliable SMS communications are crucial for enterprises across various sectors, including financial services, healthcare, logistics, and government. These industries often depend on effective messaging for:
Zero-rated data is a telecommunications billing policy enabling users to access specific online services without incurring data charges, which can significantly enhance SMS reliability. Here’s how:
To harness the advantages of zero-rated data with SMS, enterprises should consider the following strategies:
Select telecommunications partners who provide zero-rated SMS options, ensuring seamless integration into communication strategies.
Utilize APIs such as Bidvest Data's SMS and SVSMS services to automate messaging, facilitating easy management of communication campaigns.
Track message delivery rates, response times, and engagement metrics to evaluate the effectiveness of zero-rated SMS communications for your organization.
A major financial institution in South Africa recently implemented SMS notifications supported by zero-rated data for service alerts and transactional updates. The results were compelling:
Engagement rates soared by 60%, as customers were no longer deterred by data costs.
Internal operations improved, resulting in a 40% decrease in service-related inquiries due to timely alerts.
As businesses increasingly rely on effective communication tools, the implementation of zero-rated data combined with robust SMS services will play a vital role in shaping customer interactions. Enterprises that invest in these technologies will not only enhance reliability but also foster deeper relationships with customers, driving overall growth and success.
Discover how Bidvest Data can help your enterprise achieve seamless, reliable SMS communications with zero-rated data solutions tailored for South African businesses.
Get started today and see immediate results
“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Get answers to common questions about Sms And Svsms
Discover our comprehensive solution features designed to transform your business communication experience
Bidvest Data sends on average more than 10 million personalized SMS/SV SMS messages per month, with daily peaks exceeding 2 million messages. This comprises mainly of transactional notifications and hosted transactional data.
The SMS channel delivers a secure, shortened personalized URL to the consumer, directing them to their unique microsite. All consumer activity can be tracked.
PDF documents, HTML content, videos and animations can be hosted on our Zero Rated Data domains. Reverse billing of data on these domains ensure access for end users to content at no cost. Bidvest Data offers this service on all South African and Namibian mobile networks.
Bidvest Data offers custom-built, screen adaptive, HTML environments, enabling features like animation, rotating GIFs, and interactive buttons.
Our service includes automated large file batch sending through sFTP data transfer. The data can selectively drive template messaging. Near real-time SMS sending is facilitated through our API, using templates or dynamic text.
Where another channel in our omnichannel platform is unsuccessful in delivering a message, we can automatically fail over to SMS. Priority and fail over channels are configurable.
Bidvest Data provides near-real-time and periodic aggregate batched reporting on consumer engagement, including link tracking, SMS and SV SMS delivery status, and customized reports on microsite access.