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Enabling Business Communication at scale, uniquely engaging one customer at a time.Enabling Business Communication at scale
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“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Discover how to secure an integrated email failover service for your enterprise. Learn the key features, benefits, and what to consider when requesting a quote.
Integrated email failover service is crucial for South African enterprises that rely on uninterrupted email communication. In this extensive guide, we delve into the importance of email failover systems, how they operate, and what you should consider when requesting a quote. This information is tailored to IT decision-makers, compliance officers, and procurement managers looking to enhance their organization's communication resilience.
An integrated email failover service ensures continuous email communication by automatically redirecting messages to a secondary system in the event of a primary system failure. This technology is essential for enterprises that cannot afford downtime due to the critical nature of their communications.
When evaluating email failover services, it's essential to consider several features that can influence the effectiveness of the solution for your enterprise:
Ensure your email systems are continuously monitored to detect and respond to failures instantaneously.
Look for solutions that provide automatic switching to backup systems without manual intervention.
When seeking a quote for integrated email failover services, you should have a clear understanding of your organization's needs. Here are some critical points to discuss:
Before reaching out for quotes, assess your current email infrastructure and communication needs. Identify the volume of emails you send, peak usage times, and specific compliance requirements.
Look for vendors with a proven track record in providing email failover services to enterprises similar to yours. Request case studies and client references.
Ask for a detailed breakdown of costs, including setup fees, monthly service charges, and any additional costs for extra features or support.
Ensure the service adheres to local South African regulations, such as the Protection of Personal Information Act (POPIA), and clarifies how data will be protected during an outage.
A reliable integrated email failover service can significantly enhance your organization's communication resilience and compliance posture. By understanding your requirements and assessing potential vendors carefully, you can ensure that your enterprise remains connected, secure, and compliant, even in times of crisis.
Get started today and see immediate results
“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Get answers to common questions about EMAIL
Discover our comprehensive solution features designed to transform your business communication experience
We implement your designs, images and artwork for optimal delivery. We measure and manage spam ratings, and we monitor and manage blacklisting and reputation of sending domains.
PDF documents, HTML content, videos and animations can be hosted on our Zero Rated Data domains. Reverse billing of data on these domains ensure access for end users to content at no cost. Bidvest Data offers this service on all South African and Namibian mobile networks.
Bidvest Data offers custom-built, screen adaptive, HTML environments, enabling features like animation, rotating GIFs, and interactive buttons in the email body and built into the unique microsite.
Our service includes automated large file batch sending through sFTP data transfer. The data can selectively drive template messaging. Near real-time email sending is facilitated through our API, using templates or dynamic text.
Where another channel in our omnichannel platform is unsuccessful in delivering a message, we can automatically fail over to email. Priority and fail over channels are configurable.
Bidvest Data provides near-real-time and periodic aggregate batched reporting on consumer engagement, including link tracking, email delivery status, and customized reports on microsite access.