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Enabling Business Communication at scale, uniquely engaging one customer at a time.Enabling Business Communication at scale
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“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Explore essential email failover compliance requirements for enterprises. Learn how to ensure uninterrupted communication and maintain regulatory adherence in South Africa.
In the digital age, reliable communication is essential for every enterprise, especially when it involves critical correspondence. Email failover systems serve as a crucial safety net, ensuring that business communication continues uninterrupted, even in the face of system failures. This comprehensive guide delves into the compliance requirements surrounding email failover for enterprises in South Africa, helping organizations understand how to meet regulatory obligations while maintaining operational efficiency.
Email failover systems allow businesses to maintain connectivity and essential communications in case of system failures, outages, or disruptions. Given the reliance on digital communication for client engagement, compliance reporting, and internal collaboration, it is crucial for enterprises to implement robust email failover solutions. Not only do they safeguard operational continuity, but they also support compliance with regulations such as POPIA (Protection of Personal Information Act) and others that mandate secure and reliable communication channels.
South African enterprises need to navigate regulatory landscapes that dictate how they manage their communication channels. The following are mandatory considerations for email failover systems:
Creating a resilient email failover strategy requires a thorough approach that accounts for potential threats and business needs. Here are the key steps enterprises should follow:
The effectiveness of an email failover system can be evaluated through various metrics that indicate operational resilience and compliance. Key performance indicators can include:
With the ongoing evolution of technology and business operations, email failover compliance requirements will also adapt. South African enterprises need to stay ahead by continuously evolving their email strategies in response to regulatory changes and innovations in technology. By investing in a robust email failover solution, businesses can ensure not only compliance but also operational resilience that is critical to their success in a digital-first world.
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“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Get answers to common questions about EMAIL
Discover our comprehensive solution features designed to transform your business communication experience
We implement your designs, images and artwork for optimal delivery. We measure and manage spam ratings, and we monitor and manage blacklisting and reputation of sending domains.
PDF documents, HTML content, videos and animations can be hosted on our Zero Rated Data domains. Reverse billing of data on these domains ensure access for end users to content at no cost. Bidvest Data offers this service on all South African and Namibian mobile networks.
Bidvest Data offers custom-built, screen adaptive, HTML environments, enabling features like animation, rotating GIFs, and interactive buttons in the email body and built into the unique microsite.
Our service includes automated large file batch sending through sFTP data transfer. The data can selectively drive template messaging. Near real-time email sending is facilitated through our API, using templates or dynamic text.
Where another channel in our omnichannel platform is unsuccessful in delivering a message, we can automatically fail over to email. Priority and fail over channels are configurable.
Bidvest Data provides near-real-time and periodic aggregate batched reporting on consumer engagement, including link tracking, email delivery status, and customized reports on microsite access.