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Enabling Business Communication at scale, uniquely engaging one customer at a time.Enabling Business Communication at scale
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“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Discover key strategies and best practices for managing sending domains in enterprise email communications. Enhance deliverability, ensure compliance, and improve security with Bidvest Data's guide.
In an era where digital communications form the backbone of business interactions, effective management of sending domains stands as a pivotal factor in ensuring successful email communications. For enterprise-level organizations in South Africa, mastering sending domain strategies can enhance brand reputation, improve deliverability rates, and ensure compliance with legal standards like POPIA. In this guide, we delve into the importance of sending domain management, best practices, technical implementations, and troubleshooting common issues that may arise.
A sending domain refers to the domain from which an email is sent, and its management encompasses various technical and strategic aspects. Proper management of sending domains is crucial for the following reasons:
Effective management of sending domains involves a series of actions designed to optimize performance and security:
To safeguard your email communications, it's essential to implement:
Regularly testing your sending domains can help identify issues before they affect your communications. Key areas to monitor include:
Consider whether to use a subdomain for sending operational emails (e.g., no-reply@subdomain.yourcompany.co.za) versus your primary domain. Using a subdomain can help mitigate risks to your main domain's reputation.
As the Protection of Personal Information Act (POPIA) regulates how personal data is handled in South Africa, ensure that your email communications comply with these regulations by:
Even with best practices, issues may arise. Here are common problems and solutions:
Ensure SPF, DKIM, and DMARC are correctly set up and that your domain has a good reputation.
Regularly monitor sending practices, user engagement metrics, and maintain list hygiene.
Proper management of your sending domains plays a vital role in the effectiveness of email communications for enterprises. By employing robust strategies and continuously monitoring your domains, you can enhance deliverability, ensure compliance, and build lasting relationships with customers.
Explore solutions offered by Bidvest Data to effectively manage your email communications and support your enterprise needs.
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Discover our comprehensive solution features designed to transform your business communication experience
We implement your designs, images and artwork for optimal delivery. We measure and manage spam ratings, and we monitor and manage blacklisting and reputation of sending domains.
PDF documents, HTML content, videos and animations can be hosted on our Zero Rated Data domains. Reverse billing of data on these domains ensure access for end users to content at no cost. Bidvest Data offers this service on all South African and Namibian mobile networks.
Bidvest Data offers custom-built, screen adaptive, HTML environments, enabling features like animation, rotating GIFs, and interactive buttons in the email body and built into the unique microsite.
Our service includes automated large file batch sending through sFTP data transfer. The data can selectively drive template messaging. Near real-time email sending is facilitated through our API, using templates or dynamic text.
Where another channel in our omnichannel platform is unsuccessful in delivering a message, we can automatically fail over to email. Priority and fail over channels are configurable.
Bidvest Data provides near-real-time and periodic aggregate batched reporting on consumer engagement, including link tracking, email delivery status, and customized reports on microsite access.
“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Get answers to common questions about EMAIL