Knowledge Hub
Sharing insights & actionable advice
Enabling Business Communication at scale, uniquely engaging one customer at a time.Enabling Business Communication at scale
Please wait while we prepare your content...
“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Discover the importance of integrating email services within healthcare organizations. Learn how these solutions improve communication, compliance, and operational efficiency.
The integration of email services in healthcare has become essential in fostering efficient communication between medical professionals, administrative staff, and patients. This comprehensive guide discusses how robust email solutions can be integrated into healthcare environments, addressing regulatory compliance concerns, enhancing patient engagement, and improving operational workflows.
In today’s digital health ecosystem, communication flows must be seamless, secure, and compliant with standards such as the Protection of Personal Information Act (POPIA). Health organizations need to manage sensitive patient information efficiently while ensuring high-quality care delivery. Email integration facilitates this by providing versatile functionalities that streamline administrative tasks and enhance patient-provider interactions.
Integrating email services into a healthcare setting requires significant technical considerations to ensure security, compatibility, and functionality. Organizations must adopt best practices to implement a robust email infrastructure:
To successfully implement email integration in healthcare, organizations must consider various strategies that address both technological needs and user adoption:
Several healthcare organizations have successfully implemented integrated email solutions, making significant improvements in patient care and operational efficiency. Consider these success stories:
By integrating email notifications for appointment reminders and confirmations, Hospital A reduced no-show rates by 30%, improving patient flow and resource utilization.
Clinic B utilized integrated email to provide educational materials and follow-up communications, resulting in a 25% increase in patient satisfaction scores.
Integrating email services in healthcare is not just about improving communication; it is about fostering a secure environment where patient information is protected, healthcare teams can collaborate efficiently, and patient engagement is enhanced. By embracing modern email solutions, healthcare organizations can position themselves at the forefront of technological advancement while delivering improved care outcomes.
Get started today and see immediate results
Get answers to common questions about EMAIL
“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Discover our comprehensive solution features designed to transform your business communication experience
We implement your designs, images and artwork for optimal delivery. We measure and manage spam ratings, and we monitor and manage blacklisting and reputation of sending domains.
PDF documents, HTML content, videos and animations can be hosted on our Zero Rated Data domains. Reverse billing of data on these domains ensure access for end users to content at no cost. Bidvest Data offers this service on all South African and Namibian mobile networks.
Bidvest Data offers custom-built, screen adaptive, HTML environments, enabling features like animation, rotating GIFs, and interactive buttons in the email body and built into the unique microsite.
Our service includes automated large file batch sending through sFTP data transfer. The data can selectively drive template messaging. Near real-time email sending is facilitated through our API, using templates or dynamic text.
Where another channel in our omnichannel platform is unsuccessful in delivering a message, we can automatically fail over to email. Priority and fail over channels are configurable.
Bidvest Data provides near-real-time and periodic aggregate batched reporting on consumer engagement, including link tracking, email delivery status, and customized reports on microsite access.