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“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Discover how zero-rated SMS can enhance healthcare communication in South Africa, improving patient adherence, communication efficiency, and cost-effectiveness for healthcare providers.
In the dynamic healthcare landscape of South Africa, efficient communication is paramount, especially in ensuring timely patient care and operational efficiency. One of the innovative solutions that have recently gained traction is zero-rated SMS. This unique approach not only enhances communication between healthcare providers and patients but also addresses resource constraints and accessibility challenges prevalent in many communities. In this comprehensive guide, we explore how zero-rated SMS can significantly improve healthcare communication, enabling better patient outcomes and streamlined operations.
Zero-rated SMS refers to messages sent via SMS that are not charged to the recipient’s mobile data or SMS bundle. Instead, these communications are subsidized by the service provider or the healthcare organization, allowing patients or consumers to receive important information without incurring costs. This initiative is especially critical in low-income settings where mobile connectivity plays a pivotal role in healthcare access.
The strategic implementation of zero-rated SMS can revolutionize healthcare communication, presenting several key benefits for healthcare organizations and patients alike:
By providing medication reminders and appointments via zero-rated SMS, patients are more likely to adhere to treatment plans, leading to improved health outcomes. Engagement through direct communication fosters a sense of responsibility and involvement in health management.
Zero-rated SMS allows seamless messaging between healthcare providers and patients, reducing delays in communication. Whether conveying critical health alerts or answering patient inquiries, this feature ensures timely information dissemination, ultimately enhancing service delivery.
For healthcare organizations, the cost of administering other forms of communication can be significantly reduced with the implementation of zero-rated SMS. This modality facilitates bulk messaging at lower prices, thereby conserving financial resources for other essential operational areas.
To successfully integrate zero-rated SMS into healthcare communication strategies, organizations should consider the following steps:
Many healthcare organizations in South Africa are already leveraging zero-rated SMS to enhance their communication strategies. Here are a few notable examples:
Implemented zero-rated SMS for appointment reminders, resulting in a 40% increase in patient attendance rates.
Used zero-rated SMS to disseminate health awareness programs, achieving a 30% boost in patient knowledge and health literacy.
Zero-rated SMS is not just a cost-effective communication tool; it is a transformative approach that can improve healthcare delivery and patient engagement in South Africa. By removing communication barriers, it empowers patients while assisting healthcare providers in delivering vital information effectively. As the healthcare sector continues to evolve, incorporating innovative tools like zero-rated SMS will be crucial for achieving better health outcomes and operational efficiencies.
Get started today and see immediate results
“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Get answers to common questions about Sms And Svsms
Discover our comprehensive solution features designed to transform your business communication experience

Bidvest Data sends on average more than 10 million personalized SMS/SV SMS messages per month, with daily peaks exceeding 2 million messages. This comprises mainly of transactional notifications and hosted transactional data.

The SMS channel delivers a secure, shortened personalized URL to the consumer, directing them to their unique microsite. All consumer activity can be tracked.

PDF documents, HTML content, videos and animations can be hosted on our Zero Rated Data domains. Reverse billing of data on these domains ensure access for end users to content at no cost. Bidvest Data offers this service on all South African and Namibian mobile networks.

Bidvest Data offers custom-built, screen adaptive, HTML environments, enabling features like animation, rotating GIFs, and interactive buttons.

Our service includes automated large file batch sending through sFTP data transfer. The data can selectively drive template messaging. Near real-time SMS sending is facilitated through our API, using templates or dynamic text.

Where another channel in our omnichannel platform is unsuccessful in delivering a message, we can automatically fail over to SMS. Priority and fail over channels are configurable.

Bidvest Data provides near-real-time and periodic aggregate batched reporting on consumer engagement, including link tracking, SMS and SV SMS delivery status, and customized reports on microsite access.