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Enabling Business Communication at scale, uniquely engaging one customer at a time.Enabling Business Communication at scale
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“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Discover the step-by-step process of obtaining a quote for WhatsApp Business Solutions tailored to your enterprise needs. Learn how to enhance customer engagement and streamline operations.
In today's fast-paced digital economy, leveraging communication tools like WhatsApp Business can significantly enhance customer engagement for enterprises in South Africa. However, understanding the process of getting a quote for WhatsApp Business solutions can be a daunting task for IT decision-makers and procurement managers. In this comprehensive guide, we will delve into the critical steps, considerations, and benefits associated with acquiring WhatsApp Business Solutions tailored for your enterprise's needs.
WhatsApp Business has rapidly become a preferred communication channel for businesses aiming to connect effectively with their customers. This platform provides a unique opportunity to engage users in real-time, improve customer service, and streamline business operations. For enterprises, key benefits include:
Before reaching out for a quote, it is essential to understand your specific business needs. Consider the following aspects:
With your requirements in hand, begin researching service providers who can offer WhatsApp Business Solutions. Look for vendors with proven experience in your industry who can demonstrate:
Draft a detailed RFQ document that outlines your specific needs and expectations. It should include:
Send your RFQ to the shortlisted providers. Be open to clarifications, questions, or potential alterations to your request. Encourage providers to include details on:
Once you've gathered responses, create a comparison matrix to evaluate quotes systematically. Key factors to consider include:
Based on your analysis, engage in discussions with your chosen provider to negotiate terms that best fit your operational requirements. Make sure to clarify:
Pricing for WhatsApp Business Solutions in South Africa can vary significantly based on several factors such as service provider, required features, and message volume. Typically, costs may include:
The adoption of WhatsApp Business Solutions can markedly enhance how enterprises engage their customers, driving both satisfaction and revenue. By following the outlined steps to get a quote, your organization can confidently navigate the process, ensuring that you find a tailored solution that meets your specific needs and objectives.
Contact Bidvest Data today for insights on WhatsApp Business Solutions tailored for your enterprise. We are here to assist you in taking your customer communications to the next level.
Get started today and see immediate results
Get answers to common questions about Whatsapp For Business
“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Discover our comprehensive solution features designed to transform your business communication experience
Structured menu driven chatbot supported with AI and natural language processing, incorporating selection lists, click buttons and short cut keys. Language options, where the end user can select to be serviced in a predefined language of choice.
Our omnichannel service includes the delivery of large file batch WhatsApp template messages. A single file drives channel selection, including WhatsApp template messaging. Where Bidvest Data manages the self-help WhatsApp service, the messages can be distributed on this channel, or an alternative WhatsApp number can be created for bulk delivery of outbound template messages.
Seamless handing over to a live agent for chat support on our live agent chat portal and handing back to chatbot mode once the query has been resolved.
End user access to account information driven through API or as part of our document archive platform, and delivered inline as data, PDF, or access to a personalized unique microsite through URL, for a rich content service environment.
Supports electronic “card not present” payment integration to secure ecommerce payment gateways. This enables tracking and reconciliation of digital payments for the ease of the consumer, and improved collections for our customers.