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Enabling Business Communication at scale, uniquely engaging one customer at a time.Enabling Business Communication at scale
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“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Learn how to obtain a quote for WhatsApp Business Template Messaging with our comprehensive guide. Understand requirements, process steps, and compliance aspects for effective enterprise communication.
In today's competitive business landscape, WhatsApp Business has emerged as a critical tool for enterprises looking to enhance customer interactions and drive engagement. Understanding how to effectively utilize WhatsApp Business Template Messaging is pivotal for communication success. This guide walks you through the process of obtaining a quote for WhatsApp Business Template Messaging, helping businesses streamline customer inquiries and improve service delivery.
WhatsApp Business allows enterprises to enhance customer communication through automated, template-based messaging that can significantly improve response times and customer satisfaction. Template Messages provide a structured format for businesses to deliver important communications such as alerts, reminders, confirmations, and promotional content.
To use WhatsApp Business Template Messaging, enterprises must adhere to specific requirements and guidelines as dictated by WhatsApp, including:
Seeking a quote for WhatsApp Business Template Messaging involves several steps that any enterprise can follow:
When requesting a quote, it's essential to include specific details to ensure you receive an accurate estimate. Consider including the following:
Familiarize yourself with common WhatsApp Business Template types to streamline your communication processes. Below are a few examples:
Automated messages to notify customers about order statuses, shipping updates, or appointment reminders.
Engaging messages to inform customers about special discounts, sales promotions, or new product launches.
As enterprises in South Africa consider WhatsApp Business Template Messaging, it's critical to ensure compliance with the Protection of Personal Information Act (POPIA). This involves:
In conclusion, obtaining a quote for WhatsApp Business Template Messaging is a straightforward process that can greatly enhance enterprise communication. By following the steps outlined in this guide and focusing on compliance with regulatory requirements, businesses can effectively leverage WhatsApp to engage customers and streamline communication efforts.
Contact Bidvest Data today to discuss your WhatsApp Business needs and receive a tailored quote that aligns with your operational goals. Our team is equipped to guide you through implementing WhatsApp Business Template Messaging seamlessly.
Get started today and see immediate results
Get answers to common questions about Whatsapp For Business
“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Discover our comprehensive solution features designed to transform your business communication experience
Structured menu driven chatbot supported with AI and natural language processing, incorporating selection lists, click buttons and short cut keys. Language options, where the end user can select to be serviced in a predefined language of choice.
Our omnichannel service includes the delivery of large file batch WhatsApp template messages. A single file drives channel selection, including WhatsApp template messaging. Where Bidvest Data manages the self-help WhatsApp service, the messages can be distributed on this channel, or an alternative WhatsApp number can be created for bulk delivery of outbound template messages.
Seamless handing over to a live agent for chat support on our live agent chat portal and handing back to chatbot mode once the query has been resolved.
End user access to account information driven through API or as part of our document archive platform, and delivered inline as data, PDF, or access to a personalized unique microsite through URL, for a rich content service environment.
Supports electronic “card not present” payment integration to secure ecommerce payment gateways. This enables tracking and reconciliation of digital payments for the ease of the consumer, and improved collections for our customers.