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Enabling Business Communication at scale, uniquely engaging one customer at a time.Enabling Business Communication at scale
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“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Discover essential FAQs about email services with integrated failover. Learn how this feature ensures business continuity and enhances operational efficiency for South African enterprises.
Email is a cornerstone of modern business communication, particularly for enterprises that rely on consistent and secure messaging capabilities. However, disruptions can occur due to various factors, including server outages, cyber threats, or network issues. This guide addresses the most common FAQs related to email services with integrated failover capabilities, ensuring continuity and reliability for your enterprise communication needs.
Integrated failover refers to a built-in system that automatically switches to a backup server or service without user intervention when the primary email service fails. This ensures that email communication continues seamlessly, minimizing downtime and allowing businesses to maintain operations without interruption.
For enterprises in South Africa, maintaining effective communication is crucial for operational success. Integrated failover solutions ensure:
Failover works by detecting issues in the primary email system and automatically redirecting email traffic to a backup system. This process is designed to occur instantly, ensuring that there is minimal disruption in message delivery.
During a failover, emails sent to your address are automatically queued and delivered once the system is back online. Your emails and attachments remain secure and accessible through the backup systems.
While some providers may charge extra for email services with integrated failover capabilities, the investment can considerably reduce potential losses from downtime, thereby offering significant return on investment.
To maximize the efficacy of email services with integrated failover, enterprises should:
Investing in email services with integrated failover capabilities enables South African enterprises to maintain uninterrupted communication, safeguarding their operations and enhancing customer relations. By understanding the nuances of these services, IT decision-makers can effectively implement solutions that support their organizational goals.
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“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Get answers to common questions about EMAIL
Discover our comprehensive solution features designed to transform your business communication experience
We implement your designs, images and artwork for optimal delivery. We measure and manage spam ratings, and we monitor and manage blacklisting and reputation of sending domains.
PDF documents, HTML content, videos and animations can be hosted on our Zero Rated Data domains. Reverse billing of data on these domains ensure access for end users to content at no cost. Bidvest Data offers this service on all South African and Namibian mobile networks.
Bidvest Data offers custom-built, screen adaptive, HTML environments, enabling features like animation, rotating GIFs, and interactive buttons in the email body and built into the unique microsite.
Our service includes automated large file batch sending through sFTP data transfer. The data can selectively drive template messaging. Near real-time email sending is facilitated through our API, using templates or dynamic text.
Where another channel in our omnichannel platform is unsuccessful in delivering a message, we can automatically fail over to email. Priority and fail over channels are configurable.
Bidvest Data provides near-real-time and periodic aggregate batched reporting on consumer engagement, including link tracking, email delivery status, and customized reports on microsite access.