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Enabling Business Communication at scale, uniquely engaging one customer at a time.Enabling Business Communication at scale
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“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Explore Bidvest Data's secure email and chat solutions designed for healthcare organizations. Enhance patient communication while ensuring compliance with regulations and improving care delivery.
In the healthcare sector, effective communication between patients and providers is paramount for ensuring quality care and maintaining compliance with regulations. Bidvest Data offers scalable and secure email and chat solutions tailored specifically for the healthcare industry, enabling organizations to streamline operations, improve patient engagement, and safeguard sensitive health information.
As healthcare systems cope with increasing patient volumes and regulatory scrutiny, efficient communication methods that prioritize security and compliance are essential. Email and chat solutions have emerged as vital tools, allowing healthcare providers to manage patient inquiries, share important health information, and collaborate internally—all while ensuring that patient data remains protected.
Bidvest Data provides an integrated platform that merges email and chat capabilities designed for healthcare enterprises. The solutions come equipped with advanced features that optimize communication workflows:
Adopting Bidvest Data's email and chat solutions is a smooth process that includes comprehensive training and ongoing support. Our implementation strategy involves:
Bidvest Data's email and chat solutions cater to various healthcare use cases, including:
Utilize chat solutions to handle patient inquiries in real-time, offering immediate feedback and information about services.
Automate email notifications for appointment reminders, cancellation notices, and follow-ups to reduce no-shows and improve patient attendance.
Implementing Bidvest Data’s email and chat solutions yields measurable benefits, including:
Transform your healthcare communications with Bidvest Data's secure email and chat solutions. Contact us today to get a free demo and discover how our tools can enhance patient engagement and improve operational efficiency in your healthcare organization.
Get started today and see immediate results
Get answers to common questions about EMAIL
“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Discover our comprehensive solution features designed to transform your business communication experience
We implement your designs, images and artwork for optimal delivery. We measure and manage spam ratings, and we monitor and manage blacklisting and reputation of sending domains.
PDF documents, HTML content, videos and animations can be hosted on our Zero Rated Data domains. Reverse billing of data on these domains ensure access for end users to content at no cost. Bidvest Data offers this service on all South African and Namibian mobile networks.
Bidvest Data offers custom-built, screen adaptive, HTML environments, enabling features like animation, rotating GIFs, and interactive buttons in the email body and built into the unique microsite.
Our service includes automated large file batch sending through sFTP data transfer. The data can selectively drive template messaging. Near real-time email sending is facilitated through our API, using templates or dynamic text.
Where another channel in our omnichannel platform is unsuccessful in delivering a message, we can automatically fail over to email. Priority and fail over channels are configurable.
Bidvest Data provides near-real-time and periodic aggregate batched reporting on consumer engagement, including link tracking, email delivery status, and customized reports on microsite access.