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Enabling Business Communication at scale, uniquely engaging one customer at a time.Enabling Business Communication at scale
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“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Streamline your enterprise email communication with easy email domain configuration. Discover step-by-step guidance to enhance branding, security, and operational efficiency.
Email is a critical communication tool for enterprises, playing an integral role in enhancing branding and facilitating seamless interactions with clients and stakeholders. Proper configuration of an email domain is essential for ensuring security, reliability, and professionalism in email correspondence. This guide delves into the easy steps for configuring your email domain efficiently, while also considering compliance with POPIA and best practices that enhance overall operational performance for your business.
Email domain configuration refers to the process of setting up an email system using a custom domain name that reflects your business identity, such as you@yourcompany.co.za. This setup not only improves branding but also enhances customer trust and enables access to various email services tailored to enterprise needs.
Select a reputable email hosting provider that meets your business requirements. Look for features such as collaboration tools, security measures, technical support, and scalability options. Options commonly selected by enterprises include Microsoft 365, Google Workspace, and dedicated email servers from local providers.
To set up your email domain, you must verify ownership of the domain (e.g., yourcompany.co.za). This often involves adding a TXT or CNAME record to your domain's DNS settings. Your email host will provide specific instructions for this process.
Mail Exchange (MX) records direct email to your domain's mail server. Update your domain's DNS settings by adding the MX records provided by your email hosting provider. Make sure to set a priority for these records to ensure emails are routed correctly.
Enhance the security of your email domain by implementing SPF (Sender Policy Framework), DKIM (DomainKeys Identified Mail), and DMARC (Domain-based Message Authentication, Reporting & Conformance). These protocols validate that emails are sent and received securely, reducing the risk of spoofing and unauthorized access.
Request your hosting provider for detailed guidelines on configuring these records, as they vary based on the provider:
Create email accounts for your team members and establish aliases as needed. This allows for efficient communication and resource allocation, ensuring quick responses to clients and stakeholders.
Regularly review and update your email configuration to accommodate organizational changes and security updates, ensuring compliance with South African regulations like POPIA. Monitoring tools can provide insights into email performance and security compliance.
Easy email domain configuration is within reach for South African enterprises aiming for enhanced professionalism and security. By following this comprehensive guide, your organization can set up a reliable email system that fosters effective communication and promotes a secure operational environment. For further assistance, consider leveraging Bidvest Data's expert services to streamline your email domain configuration process.
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Get answers to common questions about EMAIL
“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Discover our comprehensive solution features designed to transform your business communication experience
We implement your designs, images and artwork for optimal delivery. We measure and manage spam ratings, and we monitor and manage blacklisting and reputation of sending domains.
PDF documents, HTML content, videos and animations can be hosted on our Zero Rated Data domains. Reverse billing of data on these domains ensure access for end users to content at no cost. Bidvest Data offers this service on all South African and Namibian mobile networks.
Bidvest Data offers custom-built, screen adaptive, HTML environments, enabling features like animation, rotating GIFs, and interactive buttons in the email body and built into the unique microsite.
Our service includes automated large file batch sending through sFTP data transfer. The data can selectively drive template messaging. Near real-time email sending is facilitated through our API, using templates or dynamic text.
Where another channel in our omnichannel platform is unsuccessful in delivering a message, we can automatically fail over to email. Priority and fail over channels are configurable.
Bidvest Data provides near-real-time and periodic aggregate batched reporting on consumer engagement, including link tracking, email delivery status, and customized reports on microsite access.