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Enabling Business Communication at scale, uniquely engaging one customer at a time.Enabling Business Communication at scale
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“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Discover essential compliance strategies and best practices for zero-rated email services in South Africa, focusing on POPIA adherence and data protection measures essential for enterprises.
In an increasingly digital world, zero-rated email services have become a cornerstone for enterprises looking to enhance communication while controlling costs. However, compliance with regulatory standards such as the Protection of Personal Information Act (POPIA) is crucial for maintaining trust and safeguarding sensitive information. This comprehensive guide explores the intricacies of compliance for zero-rated email services, specifically within the South African context, providing enterprises with the knowledge needed to navigate this complex landscape effectively.
Zero-rated email services refer to email solutions offered by internet service providers (ISPs) or telecom companies that do not count towards a user’s data limit. This practice is often used to ensure wider accessibility to email communications, particularly in regions where data costs are a barrier to connectivity. For enterprises, utilizing zero-rated email services can lower overall communication expenses while expanding their outreach.
When adopting zero-rated email services, enterprises must consider various compliance aspects to mitigate risks associated with data privacy and accountability. Specifically, adherence to POPIA is crucial for organizations that handle personal information.
To effectively navigate compliance for zero-rated email services, enterprises should adopt several best practices:
Leveraging technological solutions plays a critical role in ensuring compliance with zero-rated email services. Enterprises should explore options such as:
Using email encryption can safeguard sensitive information shared through emails, ensuring that only authorized recipients can access the content.
Deploy tools that automatically monitor compliance with regulations by tracking consent, message processing, and security control implementations.
As enterprises increasingly rely on zero-rated email services, compliance will remain a foundational concern. By prioritizing POPIA adherence and implementing robust data protection strategies, organizations can enjoy the benefits of zero-rated email solutions while building customer confidence and safeguarding their brand reputation.
In summary, understanding compliance for zero-rated email services is essential for enterprises in South Africa. By aligning communication practices with legal requirements, organizations can advance their business goals while protecting customer data and privacy.
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“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Discover our comprehensive solution features designed to transform your business communication experience
We implement your designs, images and artwork for optimal delivery. We measure and manage spam ratings, and we monitor and manage blacklisting and reputation of sending domains.
PDF documents, HTML content, videos and animations can be hosted on our Zero Rated Data domains. Reverse billing of data on these domains ensure access for end users to content at no cost. Bidvest Data offers this service on all South African and Namibian mobile networks.
Bidvest Data offers custom-built, screen adaptive, HTML environments, enabling features like animation, rotating GIFs, and interactive buttons in the email body and built into the unique microsite.
Our service includes automated large file batch sending through sFTP data transfer. The data can selectively drive template messaging. Near real-time email sending is facilitated through our API, using templates or dynamic text.
Where another channel in our omnichannel platform is unsuccessful in delivering a message, we can automatically fail over to email. Priority and fail over channels are configurable.
Bidvest Data provides near-real-time and periodic aggregate batched reporting on consumer engagement, including link tracking, email delivery status, and customized reports on microsite access.
Get answers to common questions about EMAIL