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Enabling Business Communication at scale, uniquely engaging one customer at a time.Enabling Business Communication at scale
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“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Explore the common issues associated with email sending domains affecting South African enterprises. Learn strategies to improve deliverability, maintain compliance, and enhance communication efficiency.
Email communication remains a cornerstone of business operations, particularly for corporate environments in South Africa. However, companies often encounter a range of issues with their email sending domains that can hinder operational efficiency, impact client relationships, and lead to compliance violations. In this detailed guide, we explore the common issues associated with email sending domains, their implications for enterprises, and solutions to mitigate these challenges.
An email sending domain is the domain from which incoming emails appear to be sent. It plays a critical role in establishing a brand's credibility, ensuring deliverability, and maintaining compliance with privacy regulations like POPIA in South Africa. Understanding the challenges associated with email sending domains is vital for IT decision-makers and compliance officers within enterprises.
Email domains serve not only as an identity for businesses but also impact how emails are accepted by recipients' mail servers. Issues in this realm can lead to poor deliverability rates, potential blacklisting, and compromised corporate communications.
Enterprises can face numerous issues relating to their email sending domains that may lead to operational inefficiencies. Here, we outline some of the most common challenges:
One of the most severe challenges is being blacklisted by major email service providers (ESPs). This can occur due to:
Impact of Blacklisting: A blacklisted domain will experience significantly reduced email deliverability, ultimately affecting client communication and cross-department coordination.
Lack of proper authentication protocols can compromise email integrity. Key authentication standards include:
Poor implementation or lack of these practices can lead to important emails landing in spam folders instead of the intended inboxes.
Maintaining a strong sender reputation is crucial. Factors affecting your reputation can include:
To address these email sending domain issues, enterprises can implement several strategic measures:
Frequent reviews of email deliverability, monitoring spam scores, and ensuring that authentication records are up to date can prevent potential issues before they escalate.
Understanding legal implications under POPIA and adhering to best practices for email marketing and communications can shield the organization from compliance violations and improve reputation.
For medium to large enterprises, engaging with expert service providers such as Bidvest Data can streamline email communications and significantly reduce the administrative burden associated with managing sending domains.
In conclusion, while email sending domains are crucial for effective corporate communication, they also pose several challenges that require timely attention. By understanding these common issues, enterprises can implement best practices that enhance deliverability, compliance, and overall operational efficiency.
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“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Discover our comprehensive solution features designed to transform your business communication experience
We implement your designs, images and artwork for optimal delivery. We measure and manage spam ratings, and we monitor and manage blacklisting and reputation of sending domains.
PDF documents, HTML content, videos and animations can be hosted on our Zero Rated Data domains. Reverse billing of data on these domains ensure access for end users to content at no cost. Bidvest Data offers this service on all South African and Namibian mobile networks.
Bidvest Data offers custom-built, screen adaptive, HTML environments, enabling features like animation, rotating GIFs, and interactive buttons in the email body and built into the unique microsite.
Our service includes automated large file batch sending through sFTP data transfer. The data can selectively drive template messaging. Near real-time email sending is facilitated through our API, using templates or dynamic text.
Where another channel in our omnichannel platform is unsuccessful in delivering a message, we can automatically fail over to email. Priority and fail over channels are configurable.
Bidvest Data provides near-real-time and periodic aggregate batched reporting on consumer engagement, including link tracking, email delivery status, and customized reports on microsite access.