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Enabling Business Communication at scale, uniquely engaging one customer at a time.Enabling Business Communication at scale
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“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Discover the transformative benefits of zero-rated email for enterprises in South Africa. Explore cost savings, employee productivity boosts, and enhanced customer engagement through this innovative email service.
In today's competitive business landscape, effective communication is paramount for enterprises. Zero-rated email services have emerged as an innovative solution that provides numerous advantages for large and medium-sized businesses in South Africa. This blog post delves into the benefits of zero-rated email, exploring how it can enhance business communication, reduce costs, and improve customer engagement.
Zero-rated email refers to a service model where enterprises can send and receive emails without affecting the data usage of the users. This initiative has gained traction in South Africa, promoting accessibility and efficiency for businesses utilizing email communication. By partnering with mobile operators, enterprises ensure that email traffic is exempted from data charges, thereby enabling seamless communication.
One of the most significant benefits of zero-rated email is the potential for substantial cost savings. Businesses can communicate without incurring data costs, which reduces overhead expenses associated with traditional email communication methods. This means organizations can engage with customers, partners, and stakeholders without worrying about data usage.
With zero-rated email, employees have the flexibility to access their emails anytime and anywhere without the concern of exhausting their data limits. This increased accessibility leads to improved responsiveness and productivity, as employees can promptly engage with clients and partners, facilitating smoother operations.
For enterprises, maintaining consistent and effective communication with customers is crucial. Zero-rated email enables businesses to reach customers without additional costs, encouraging more frequent interactions. This can lead to enhanced customer satisfaction, fostering stronger relationships and loyalty.
To implement a zero-rated email service effectively, enterprises should consider the following strategies:
Different sectors can benefit from zero-rated email services:
Banks can use zero-rated email to send secure communication, account updates, and transaction alerts without data costs to clients, improving customer satisfaction while adhering to compliance.
Healthcare providers can communicate with patients regarding appointments, test results, and health advice through zero-rated emails, promoting better engagement and health outcomes.
To assess the effectiveness of zero-rated email implementation, enterprises should track metrics such as:
Zero-rated email presents a unique opportunity for enterprises to optimize their communication strategies while reducing operational costs. By utilizing this service, South African businesses can maintain seamless engagement with clients and stakeholders, ultimately leading to improved customer satisfaction and increased operational efficiency.
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We implement your designs, images and artwork for optimal delivery. We measure and manage spam ratings, and we monitor and manage blacklisting and reputation of sending domains.
PDF documents, HTML content, videos and animations can be hosted on our Zero Rated Data domains. Reverse billing of data on these domains ensure access for end users to content at no cost. Bidvest Data offers this service on all South African and Namibian mobile networks.
Bidvest Data offers custom-built, screen adaptive, HTML environments, enabling features like animation, rotating GIFs, and interactive buttons in the email body and built into the unique microsite.
Our service includes automated large file batch sending through sFTP data transfer. The data can selectively drive template messaging. Near real-time email sending is facilitated through our API, using templates or dynamic text.
Where another channel in our omnichannel platform is unsuccessful in delivering a message, we can automatically fail over to email. Priority and fail over channels are configurable.
Bidvest Data provides near-real-time and periodic aggregate batched reporting on consumer engagement, including link tracking, email delivery status, and customized reports on microsite access.
“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford