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Enabling Business Communication at scale, uniquely engaging one customer at a time.Enabling Business Communication at scale
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“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Explore how zero-rated email services are revolutionizing communication in the healthcare industry. Learn the benefits, compliance considerations, and real-world applications for South African healthcare organizations.
In the fast-paced world of healthcare, effective communication is critical for ensuring patient safety, confidentiality, and operational efficiency. This guide explores the concept of zero-rated email services for healthcare organizations in South Africa, shedding light on how they can streamline communications while reducing costs and enhancing patient engagement. We delve into the operational benefits, compliance considerations, and implementation strategies for leveraging zero-rated email solutions within healthcare environments.
Zero-rated email services allow users to send and receive emails without incurring data costs. In the context of the healthcare industry, such services can prove transformative, particularly in light of the large volumes of communication required between healthcare providers, patients, and suppliers. This model removes the financial barrier that often prevents patients and healthcare professionals from accessing essential information promptly.
In the healthcare sector, adhering to compliance regulations such as the Protection of Personal Information Act (POPIA) is paramount. Zero-rated email solutions must ensure all communications remain secure and confidential. Organizations must implement robust data protection strategies, including encryption protocols and access controls.
To successfully implement zero-rated email practices, healthcare organizations should follow a structured approach involving stakeholder engagement and careful planning. Here are the steps for effective implementation:
Several healthcare organizations in South Africa are already adopting zero-rated email services, experiencing measurable benefits. For instance, a large hospital network reported a 30% reduction in missed appointments due to improved patient communication and timely reminders sent via zero-rated email.
Implemented a zero-rated email initiative, leading to a 25% increase in follow-up consultations. Patient engagement rose as access to doctors improved without fear of data costs.
Through zero-rated email, the department enhanced communication between clinics and patients, resulting in improved treatment adherence and faster notification of health alerts.
Organizations utilizing zero-rated email should track specific KPIs to gauge the effectiveness of their communication strategies. Important metrics include:
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“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Discover our comprehensive solution features designed to transform your business communication experience
We implement your designs, images and artwork for optimal delivery. We measure and manage spam ratings, and we monitor and manage blacklisting and reputation of sending domains.
PDF documents, HTML content, videos and animations can be hosted on our Zero Rated Data domains. Reverse billing of data on these domains ensure access for end users to content at no cost. Bidvest Data offers this service on all South African and Namibian mobile networks.
Bidvest Data offers custom-built, screen adaptive, HTML environments, enabling features like animation, rotating GIFs, and interactive buttons in the email body and built into the unique microsite.
Our service includes automated large file batch sending through sFTP data transfer. The data can selectively drive template messaging. Near real-time email sending is facilitated through our API, using templates or dynamic text.
Where another channel in our omnichannel platform is unsuccessful in delivering a message, we can automatically fail over to email. Priority and fail over channels are configurable.
Bidvest Data provides near-real-time and periodic aggregate batched reporting on consumer engagement, including link tracking, email delivery status, and customized reports on microsite access.