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Enabling Business Communication at scale, uniquely engaging one customer at a time.Enabling Business Communication at scale
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“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
Enhance customer communication with Bidvest Data's WhatsApp Statement Services. Streamline the distribution of financial documents while ensuring compliance and security for South African enterprises.
In an age where digital communication prevails, organizations are tasked with delivering information securely and promptly. Bidvest Data offers WhatsApp Statement Services, which cater specifically to South African enterprises looking to enhance customer engagement through instant messaging. With the rise of mobile messaging, it's essential for businesses to incorporate these channels into their customer communication strategies.
WhatsApp Statement Services enable organizations to send financial documents, account statements, and transaction details directly to their clients via the widely used WhatsApp platform. As an enterprise-grade solution, it ensures reliability, security, and compliance with local regulations like the Protection of Personal Information Act (POPIA).
Implementing WhatsApp Statement Services offers several key benefits for enterprises:
As enterprises, it is crucial to align with applicable regulations when deploying messaging services. Bidvest Data's WhatsApp Statement Services comply fully with POPIA, ensuring that:
Integrating WhatsApp Statement Services into your business strategy involves several steps:
Outline what you aim to achieve by integrating WhatsApp into your communications strategy.
Partner with Bidvest Data for a reliable and compliant messaging service.
Ensure that your client databases are appropriately integrated with our messaging platform for seamless communication.
Conduct testing to ensure messages are sent correctly and received by clients without issues.
Once implemented, monitor communication effectiveness and customer engagement.
Several enterprises have successfully adopted WhatsApp Statement Services, demonstrating its effectiveness:
A leading South African bank streamlined account statement distribution, achieving a 50% reduction in customer inquiries about statement details.
An insurance company improved client retention by 30% by keeping customers updated with their policy statements through WhatsApp, leading to enhanced customer satisfaction.
Leverage the power of Bidvest Data's WhatsApp Statement Services to transform how your enterprise communicates with clients. Contact us today to learn more about implementing this solution in your organization!
Get started today and see immediate results
Get answers to common questions about Whatsapp For Business
“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
Discover our comprehensive solution features designed to transform your business communication experience
Structured menu driven chatbot supported with AI and natural language processing, incorporating selection lists, click buttons and short cut keys. Language options, where the end user can select to be serviced in a predefined language of choice.
Our omnichannel service includes the delivery of large file batch WhatsApp template messages. A single file drives channel selection, including WhatsApp template messaging. Where Bidvest Data manages the self-help WhatsApp service, the messages can be distributed on this channel, or an alternative WhatsApp number can be created for bulk delivery of outbound template messages.
Seamless handing over to a live agent for chat support on our live agent chat portal and handing back to chatbot mode once the query has been resolved.
End user access to account information driven through API or as part of our document archive platform, and delivered inline as data, PDF, or access to a personalized unique microsite through URL, for a rich content service environment.
Supports electronic “card not present” payment integration to secure ecommerce payment gateways. This enables tracking and reconciliation of digital payments for the ease of the consumer, and improved collections for our customers.