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Enabling Business Communication at scale, uniquely engaging one customer at a time.Enabling Business Communication at scale
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“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Discover Rich Communication Services (RCS) and its transformative impact on enterprise communication. Learn key features, benefits, and implementation strategies for South African businesses.
Rich Communication Services (RCS) is the next evolution of SMS messaging, designed to enhance the communication experiences of businesses and their customers. By integrating advanced multimedia features, RCS allows enterprises to create more interactive and engaging messaging with components such as images, videos, carousels, and quick reply buttons. In this extensive guide, we'll explore RCS in depth, examining its functionalities, benefits, implementation techniques, and how it differs from traditional SMS communication, particularly in the context of South African enterprises.
RCS stands as a protocol designed to enhance standard text messaging by enabling richer user experiences. By utilizing internet data rather than relying on the traditional cellular network, RCS can support enhanced features that are crucial for modern enterprise operations. These features include:
While SMS has been instrumental in communication, it limits the capabilities of modern enterprises. Below, we outline the critical differences between RCS and SMS, illustrating why businesses should consider adopting RCS:
| Feature | SMS | RCS |
|---|---|---|
| Message Length Limit | 160 characters | Up to 8,000 characters |
| Includes Media | No | Yes |
| Interactivity | No | Yes |
| Read Receipts | No | Yes |
Get started today and see immediate results
“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Get answers to common questions about Marketing Communication
Our team implements artwork and images for marketing campaigns, optimized for screen adjustment and high delivery success. We build personalized marketing animations and microsites with HTML, accessible via secure URLs. End-user click activity is tracked and can trigger workflows. Our emails support screen-responsive images and embedded URL links, facilitating access to HTML animation or microsites. Marketing animations and images can be delivered through WhatsApp.
Discover our comprehensive solution features designed to transform your business communication experience
