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Enabling Business Communication at scale, uniquely engaging one customer at a time.Enabling Business Communication at scale
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“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Explore our comprehensive guide on troubleshooting zero-rated access issues for transactional communication in South African enterprises. Discover effective strategies for enhancing customer engagement.
In today’s digital economy, ensuring efficient transactional communication is paramount for enterprises across South Africa. Zero-rated access—which allows users to access certain online services without incurring data costs—can significantly enhance customer engagement and operational efficiency. However, issues with zero-rated access can lead to frustrating experiences for customers and operational disruptions for businesses. This guide provides a structured approach to troubleshooting these issues, tailored specifically for enterprise IT teams, compliance officers, and operational heads.
Zero-rated access is a powerful tool used by businesses to ensure that users can engage with critical services without the financial burden of data charges. This is particularly valuable in South Africa, where data costs can be prohibitive for many customers. Understanding how zero-rated access works within your transactional communications framework is critical to troubleshooting any related issues.
Transactional communication frequently involves SMS notifications, email alerts, and other real-time communications that keep customers informed about their accounts, transactions, and other vital information. Zero-rated access ensures that recipients can receive these communications without incurring additional data costs. However, it requires proper configuration and partnerships with mobile network operators (MNOs) to ensure seamless functionality.
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Get answers to common questions about Transactional Communication
“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
We set up and generate transactional communication at scale, accepting diverse data streams, managing template libraries, and supporting business rules and error handling. Projects are developed in UAT and PROD environments following agile methodologies with JIRA support. We facilitate large batch processing via secure data transfer and accommodate small batch or singular sending via API. We generate content for multiple delivery channels, implementing failover where needed.
Discover our comprehensive solution features designed to transform your business communication experience
