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Enabling Business Communication at scale, uniquely engaging one customer at a time.Enabling Business Communication at scale
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“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Discover effective strategies for troubleshooting common email batch sending issues optimized for South African enterprises. Learn how to improve deliverability, ensure compliance, and enhance overall email communication effectiveness.
Effective email batch sending is an essential capability for enterprises looking to communicate efficiently with large audiences. However, issues can arise that disrupt the seamless delivery of important emails. In this comprehensive guide, we will explore common challenges faced during email batch sending and provide actionable troubleshooting steps tailored for the South African enterprise context, ensuring that your communication strategies remain robust and compliant.
Email batch sending allows businesses to disseminate information rapidly to a large number of recipients—essential for sectors such as financial services, healthcare, and telecommunication. However, achieving a high deliverability rate while avoiding spam filters, achieving compliance, and ensuring engagement requires a clear understanding of the technical and strategic elements involved in batch sending.
To resolve issues with email batch sending, businesses need to follow a structured approach. Below are effective troubleshooting steps:
Check the sender's reputation score and ensure your domain is properly authenticated with SPF, DKIM, and DMARC records. These protocols significantly boost deliverability rates.
Regularly update your email list to remove invalid addresses or those who have opted out. Use verification tools to ensure data accuracy.
Conduct regular audits to confirm that your email practices comply with POPIA guidelines, including obtaining consent for relying on personal data.
Ensure that your email service provider is fully operational and that your domain has not been blacklisted. Regularly check logs for errors that could indicate systemic issues.
Track open rates, click-through rates, and bounce rates. Understanding these metrics will help identify problem areas and evaluate the effectiveness of your email campaigns.
Preventative measures are essential for reducing the risk of issues arising during email batch sending.
By understanding and addressing the common challenges of email batch sending, enterprises can improve their communication strategies, ensuring they reach their audiences effectively while maintaining compliance and protecting sensitive information. Remember, a proactive approach is key to minimizing issues and optimizing the email sending process.
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“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Discover our comprehensive solution features designed to transform your business communication experience
We implement your designs, images and artwork for optimal delivery. We measure and manage spam ratings, and we monitor and manage blacklisting and reputation of sending domains.
PDF documents, HTML content, videos and animations can be hosted on our Zero Rated Data domains. Reverse billing of data on these domains ensure access for end users to content at no cost. Bidvest Data offers this service on all South African and Namibian mobile networks.
Bidvest Data offers custom-built, screen adaptive, HTML environments, enabling features like animation, rotating GIFs, and interactive buttons in the email body and built into the unique microsite.
Our service includes automated large file batch sending through sFTP data transfer. The data can selectively drive template messaging. Near real-time email sending is facilitated through our API, using templates or dynamic text.
Where another channel in our omnichannel platform is unsuccessful in delivering a message, we can automatically fail over to email. Priority and fail over channels are configurable.
Bidvest Data provides near-real-time and periodic aggregate batched reporting on consumer engagement, including link tracking, email delivery status, and customized reports on microsite access.