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Enabling Business Communication at scale, uniquely engaging one customer at a time.Enabling Business Communication at scale
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“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Explore Bidvest Data’s solutions for transactional communication with zero-rated access hosting. Learn how this approach enhances customer engagement while reducing data costs for your enterprise.
In the digitally-driven landscape of South Africa, enterprises are increasingly relying on transactional communication to engage their customers effectively. With many customers now using mobile devices to interact with businesses, the need for solutions that optimize costs and enhance accessibility has never been more critical. This comprehensive guide examines Bidvest Data's transactional communication solutions, specifically focusing on how our zero-rated access hosting can improve your business operations.
Transactional communication refers to any communication that facilitates day-to-day business activities, such as confirmations, reminders, invoices, and alerts. Unlike marketing messages, these communications are usually expected by the recipient and pertain directly to their relationship with the organization.
Effectively implementing transactional communication enhances customer engagement and ensures that critical information reaches the end-user reliably. Here’s why it matters:
Zero-rated access hosting allows users to access specific online content without incurring data charges. This approach is particularly beneficial for enterprises looking to enhance customer engagement with transactional messages while considering the cost burdens faced by their customers.
Here are several advantages of integrating zero-rated access hosting into your transactional communication strategy:
Bidvest Data provides a cutting-edge platform for transactional communication that prioritizes zero-rated access hosting. Here’s a step-by-step approach to get you started:
Several companies have implemented Bidvest Data’s transactional communication solutions with zero-rated access hosting, resulting in significant improvements in customer engagement:
Utilizing zero-rated SMS notifications for transaction confirmations led to a 40% increase in customer engagement rates within six months.
Implementing email notifications with zero-rated access improved open rates by 60%, effectively maintaining a strong customer base.
Integrating transactional communication with zero-rated access hosting is not merely an option—it is a necessity for South African enterprises seeking to maintain customer satisfaction and competitive advantage. With a focus on seamless access, cost efficiency, and regulatory compliance, Bidvest Data offers the ideal solution to enhance your operational capabilities.
Contact Bidvest Data today for a tailored solution that fits your business needs. Let us help you take your transactional communication to the next level.
Get started today and see immediate results
Get answers to common questions about Transactional Communication
“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
We set up and generate transactional communication at scale, accepting diverse data streams, managing template libraries, and supporting business rules and error handling. Projects are developed in UAT and PROD environments following agile methodologies with JIRA support. We facilitate large batch processing via secure data transfer and accommodate small batch or singular sending via API. We generate content for multiple delivery channels, implementing failover where needed.
Discover our comprehensive solution features designed to transform your business communication experience
