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“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Explore the essential steps to implement zero-rated email in your business, enhancing communication without data costs. A comprehensive guide for IT decision-makers and operational heads.
Zero-rated email has emerged as a vital solution for South African enterprises aiming to enhance communication while minimizing data costs for their users. In this detailed guide, we explore the step-by-step process of implementing a zero-rated email system, examining its benefits, technical requirements, and how it aligns with compliance standards. This resource is designed for IT decision-makers, compliance officers, and operational heads looking to leverage this innovative approach in their organizations.
Zero-rated email allows users to send and receive emails without incurring data costs, making it an attractive option for organizations working in regions with limited internet access. This functionality can dramatically increase engagement rates, improve communication efficiency, and empower users by reducing the financial barriers associated with data usage.
Before implementing a zero-rated email service, it's essential to conduct a thorough assessment of your existing email infrastructure. Evaluate your current email system capabilities, user needs, and the volume of email communication within your organization.
Selecting a communications provider that offers zero-rated email solutions is crucial. Ensure that the provider complies with local regulations and has a proven track record in secure communication services. Bidvest Data, for instance, specializes in providing secure, scalable email solutions designed for enterprise needs.
Work closely with your IT team and your chosen provider to integrate the necessary technical components. This includes ensuring compliance with POPIA regulations, configuring the email server for zero-rated functionality, and establishing the required APIs or protocols for data exchange.
Before rolling out zero-rated email across the organization, conduct a pilot test with a select group of users. Monitor system performance, gather feedback, and resolve any potential issues. This step is crucial for understanding user experience and ensuring the solution meets operational requirements.
After successful pilot testing, proceed with a full rollout. Provide training for employees on how to effectively use the zero-rated email system, focusing on new features and the benefits that come with reduced data costs.
Post-implementation, continuously monitor the system's performance and user engagement. Use analytics to assess how the zero-rated service is impacting communication patterns within your organization and make necessary adjustments to improve efficiency.
When implementing a zero-rated email service, special attention must be paid to compliance with the Protection of Personal Information Act (POPIA) in South Africa. Ensure that your email service provider adheres to data protection regulations, including:
By following these structured steps, South African enterprises can successfully implement a zero-rated email service that not only reduces operational costs but also enhances engagement and accessibility for all users. This forward-thinking approach positions businesses to remain competitive in a rapidly evolving digital landscape.
Get started today and see immediate results
“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Get answers to common questions about EMAIL
Discover our comprehensive solution features designed to transform your business communication experience

We implement your designs, images and artwork for optimal delivery. We measure and manage spam ratings, and we monitor and manage blacklisting and reputation of sending domains.

PDF documents, HTML content, videos and animations can be hosted on our Zero Rated Data domains. Reverse billing of data on these domains ensure access for end users to content at no cost. Bidvest Data offers this service on all South African and Namibian mobile networks.

Bidvest Data offers custom-built, screen adaptive, HTML environments, enabling features like animation, rotating GIFs, and interactive buttons in the email body and built into the unique microsite.

Our service includes automated large file batch sending through sFTP data transfer. The data can selectively drive template messaging. Near real-time email sending is facilitated through our API, using templates or dynamic text.

Where another channel in our omnichannel platform is unsuccessful in delivering a message, we can automatically fail over to email. Priority and fail over channels are configurable.

Bidvest Data provides near-real-time and periodic aggregate batched reporting on consumer engagement, including link tracking, email delivery status, and customized reports on microsite access.