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Enabling Business Communication at scale, uniquely engaging one customer at a time.Enabling Business Communication at scale
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“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Learn how to set up email templates for enterprise communications with this comprehensive step-by-step guide. Enhance consistency, efficiency, and compliance for your South African business.
Email communication remains a critical component for many South African enterprises, facilitating everything from transactional notifications to marketing messages. A well-structured email template not only enhances communication efficiency but also ensures brand consistency and compliance with various regulations. This guide provides a comprehensive, step-by-step approach to setting up email templates that cater to the unique needs of corporate and medium-sized businesses.
Email templates automatically streamline the creation of communications, enabling organizations to enhance branding, improve response times, and ensure compliance with regulations like POPIA. A professionally designed template can also lead to higher engagement rates, helping your business remain competitive in saturated markets.
Begin by identifying the target audience for your email communications. Different departments may require specific templates tailored to their operational needs:
Select an ESP that supports template creation and content management systems that integrate smoothly with your existing workflows. Look out for features like:
Ensure all email templates align with your brand’s visual identity. This includes:
Using the ESP's editor, design your email template while considering key elements:
Before launching your templates across your organization:
After finalizing your email templates, implement them across your departments. Conduct training sessions to ensure all relevant staff members are familiar with how to use the templates effectively.
Analyzing the performance of your email communications is crucial for long-term success. Utilize your ESP’s analytics tools to track open rates, click-through rates, and customer engagement metrics. Make adjustments to your templates based on this data to continually improve your email strategy.
Setting up efficient email templates requires a well-thought-out approach tailored to the unique operational needs of your enterprise. By following these steps, your organization can enhance communications, maintain brand consistency, and ensure compliance with industry standards while achieving higher engagement rates.
Get started today and see immediate results
Get answers to common questions about EMAIL
“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Discover our comprehensive solution features designed to transform your business communication experience
We implement your designs, images and artwork for optimal delivery. We measure and manage spam ratings, and we monitor and manage blacklisting and reputation of sending domains.
PDF documents, HTML content, videos and animations can be hosted on our Zero Rated Data domains. Reverse billing of data on these domains ensure access for end users to content at no cost. Bidvest Data offers this service on all South African and Namibian mobile networks.
Bidvest Data offers custom-built, screen adaptive, HTML environments, enabling features like animation, rotating GIFs, and interactive buttons in the email body and built into the unique microsite.
Our service includes automated large file batch sending through sFTP data transfer. The data can selectively drive template messaging. Near real-time email sending is facilitated through our API, using templates or dynamic text.
Where another channel in our omnichannel platform is unsuccessful in delivering a message, we can automatically fail over to email. Priority and fail over channels are configurable.
Bidvest Data provides near-real-time and periodic aggregate batched reporting on consumer engagement, including link tracking, email delivery status, and customized reports on microsite access.