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Enabling Business Communication at scale, uniquely engaging one customer at a time.Enabling Business Communication at scale
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“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Discover the advantages of integrating SMS & SVSMS failover with email for enhancing communication reliability in enterprises. Learn best practices and industry applications.
In the competitive landscape of South Africa's corporate sector, ensuring reliable communication channels is a top priority for IT decision-makers and operational heads. Bidvest Data's SMS & SVSMS failover integration with email combines two powerful messaging platforms to provide seamless and secure communication solutions tailored for medium and large enterprises. This blog post explores the mechanics, benefits, and implementation strategies for optimizing your enterprise communications through integrated messaging systems.
Failover integration represents a strategic approach to maintain uninterrupted communication capabilities, particularly under adverse conditions like network outages or system failures. By leveraging both SMS and email, businesses can ensure consistent message delivery and an enhanced user experience across various situations.
SMS, or Short Message Service, is a widely used communication channel that allows the exchange of text messages across mobile devices. SVSMS, or Smart Virtual SMS, enhances this capability by offering advanced features such as scheduled and bulk messaging. The integration of these services with email creates a robust messaging framework that improves reach and reliability.
To leverage SMS & SVSMS failover integration effectively, enterprises should follow certain best practices during implementation:
Different industries can find unique advantages through SMS & SVSMS failover integration:
Banks and insurance firms send critical alerts, transaction notifications, and customer updates, utilizing SMS as a backup when email isn’t accessible.
Hospitals and clinics communicate appointment reminders, urgent care messages, and other vital information to patients, ensuring they receive updates no matter the channel.
Integrating SMS & SVSMS with email not only strengthens communication reliability but also revolutionizes how medium and large enterprises manage their messaging strategies. By adopting a strategic failover approach, businesses can reduce missed opportunities, enhance customer engagement, and ultimately drive operational success.
Contact Bidvest Data to learn how our integrated SMS & email solutions can transform your enterprise communication landscape. Let’s ensure you never miss a message.
Get started today and see immediate results
Get answers to common questions about Sms And Svsms
“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Discover our comprehensive solution features designed to transform your business communication experience
Bidvest Data sends on average more than 10 million personalized SMS/SV SMS messages per month, with daily peaks exceeding 2 million messages. This comprises mainly of transactional notifications and hosted transactional data.
The SMS channel delivers a secure, shortened personalized URL to the consumer, directing them to their unique microsite. All consumer activity can be tracked.
PDF documents, HTML content, videos and animations can be hosted on our Zero Rated Data domains. Reverse billing of data on these domains ensure access for end users to content at no cost. Bidvest Data offers this service on all South African and Namibian mobile networks.
Bidvest Data offers custom-built, screen adaptive, HTML environments, enabling features like animation, rotating GIFs, and interactive buttons.
Our service includes automated large file batch sending through sFTP data transfer. The data can selectively drive template messaging. Near real-time SMS sending is facilitated through our API, using templates or dynamic text.
Where another channel in our omnichannel platform is unsuccessful in delivering a message, we can automatically fail over to SMS. Priority and fail over channels are configurable.
Bidvest Data provides near-real-time and periodic aggregate batched reporting on consumer engagement, including link tracking, SMS and SV SMS delivery status, and customized reports on microsite access.