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Enabling Business Communication at scale, uniquely engaging one customer at a time.Enabling Business Communication at scale
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“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
Unlock immediate and effective communication for your corporate needs with Bidvest Data's SMS solutions. Empower your business to engage customers and streamline operations seamlessly.
In the fast-paced and competitive business landscape of South Africa, effective communication is paramount. SMS solutions have emerged as a essential tool for corporate communication, enabling businesses to connect with customers, stakeholders, and employees instantly. This comprehensive guide delves into the benefits, features, and best practices of implementing SMS solutions tailored specifically for corporate environments.
SMS or Short Message Service is a widely used text messaging service developed for mobile devices. For corporates, SMS solutions provide efficient, cost-effective, and immediate communication avenues. From transactional alerts to marketing promotions, SMS serves diverse roles across various sectors:
Incorporating SMS solutions into corporate communication strategies presents a myriad of advantages:
Selecting an appropriate SMS provider is crucial for maximizing the benefits of SMS communications. When evaluating options, consider the following:
To ensure effective SMS communication, organizations should adhere to best practices:
Different industries utilize SMS solutions in diverse ways, leveraging the advantages of direct communication tailored for their needs:
Banks and lenders use SMS notifications for account transactions, alerts concerning suspicious activities, and reminders for loan repayments.
Retailers employ SMS for promotional deals, loyalty program information, and immediate alerts for inventory restocks.
To assess the effectiveness of SMS communications, organizations must implement measurable KPIs:
Get started today and see immediate results
“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
Get answers to common questions about Sms And Svsms
Discover our comprehensive solution features designed to transform your business communication experience
Bidvest Data sends on average more than 10 million personalized SMS/SV SMS messages per month, with daily peaks exceeding 2 million messages. This comprises mainly of transactional notifications and hosted transactional data.
The SMS channel delivers a secure, shortened personalized URL to the consumer, directing them to their unique microsite. All consumer activity can be tracked.
PDF documents, HTML content, videos and animations can be hosted on our Zero Rated Data domains. Reverse billing of data on these domains ensure access for end users to content at no cost. Bidvest Data offers this service on all South African and Namibian mobile networks.
Bidvest Data offers custom-built, screen adaptive, HTML environments, enabling features like animation, rotating GIFs, and interactive buttons.
Our service includes automated large file batch sending through sFTP data transfer. The data can selectively drive template messaging. Near real-time SMS sending is facilitated through our API, using templates or dynamic text.
Where another channel in our omnichannel platform is unsuccessful in delivering a message, we can automatically fail over to SMS. Priority and fail over channels are configurable.
Bidvest Data provides near-real-time and periodic aggregate batched reporting on consumer engagement, including link tracking, SMS and SV SMS delivery status, and customized reports on microsite access.