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Enabling Business Communication at scale, uniquely engaging one customer at a time.Enabling Business Communication at scale
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“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Discover comprehensive SMS reporting services by Bidvest Data designed to enhance local businesses' communication strategies through data-driven insights. Optimize your engagement today!
In the dynamic landscape of modern business communication, local enterprises in South Africa require efficient ways to track and analyze their SMS communication strategies. SMS reporting services empower these businesses to gain valuable insights, optimize marketing efforts, and enhance customer engagement through data-driven decisions. This article explores how Bidvest Data's SMS reporting services can transform your local business communication.
SMS marketing has become an essential communication channel for local businesses aiming to engage customers effectively. However, to maximize the potential of SMS campaigns, it is crucial for businesses to understand their impact through comprehensive reporting. SMS reporting services provide insights into key performance indicators (KPIs) such as delivery rates, open rates, response rates, and customer engagement metrics.
Bidvest Data offers a robust platform for SMS reporting that is easy for local businesses to utilize. Here’s an overview of the steps involved:
To fully leverage SMS reporting services, consider implementing the following best practices:
Bidvest Data's SMS reporting services have proven effective for many local businesses across various sectors. Here are some highlighted case studies:
A prominent retail chain utilized SMS reporting to optimize sales event communications, leading to a 40% increase in customer attendance compared to previous events.
A healthcare clinic used SMS reporting to send appointment reminders, achieving a 30% reduction in no-show rates due to timely notifications.
The effectiveness of SMS reporting services can be gauged through various KPIs relevant to your local business's goals. Some important metrics to track include:
Bidvest Data is committed to helping local businesses in South Africa succeed through effective SMS reporting services. Our user-friendly platform equips you with the tools and insights necessary to elevate your SMS marketing efforts and drive customer engagement.
For more information on how Bidvest Data can help you with SMS reporting services, reach out to our team today. Let us empower your local business to thrive through effective communication strategies.
Get started today and see immediate results
Discover our comprehensive solution features designed to transform your business communication experience
Bidvest Data sends on average more than 10 million personalized SMS/SV SMS messages per month, with daily peaks exceeding 2 million messages. This comprises mainly of transactional notifications and hosted transactional data.
The SMS channel delivers a secure, shortened personalized URL to the consumer, directing them to their unique microsite. All consumer activity can be tracked.
PDF documents, HTML content, videos and animations can be hosted on our Zero Rated Data domains. Reverse billing of data on these domains ensure access for end users to content at no cost. Bidvest Data offers this service on all South African and Namibian mobile networks.
Bidvest Data offers custom-built, screen adaptive, HTML environments, enabling features like animation, rotating GIFs, and interactive buttons.
Our service includes automated large file batch sending through sFTP data transfer. The data can selectively drive template messaging. Near real-time SMS sending is facilitated through our API, using templates or dynamic text.
Where another channel in our omnichannel platform is unsuccessful in delivering a message, we can automatically fail over to SMS. Priority and fail over channels are configurable.
Bidvest Data provides near-real-time and periodic aggregate batched reporting on consumer engagement, including link tracking, SMS and SV SMS delivery status, and customized reports on microsite access.
“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Get answers to common questions about Sms And Svsms