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Enabling Business Communication at scale, uniquely engaging one customer at a time.Enabling Business Communication at scale
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“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Discover the advantages of SMS and SVSMS automated failover for enterprises in South Africa. Explore increased reliability, enhanced customer experience, and cost-effective messaging solutions.
In the digital age, ensuring seamless communication is critical for enterprises across all sectors in South Africa. One pivotal technology empowering businesses is the automated failover of SMS and SVSMS (Secure Variable SMS). This comprehensive guide delves into the advantages of implementing automated failover systems within your organization, enhancing reliability, operational efficiency, and customer experience.
Automated failover refers to the process of automatically switching to a backup system or communication channel when the primary system encounters an issue. For SMS and SVSMS platforms, this means that if one communication channel fails—be it due to network issues, system errors, or overloads—messages can be rerouted through an alternative channel without any disruption to service.
Automated failover for SMS and SVSMS technologies offers a range of benefits that cater specifically to the needs of enterprise businesses, including:
Statistics underline the importance of robust messaging systems. Companies that have adopted automated failover systems report:
in successful message deliveries post-failover implementation.
in customer complaints regarding message delivery failures.
Implementing automated failover can enhance your communication resilience. Here’s a step-by-step guide to get started:
In the competitive business landscape of South Africa, adopting SMS and SVSMS automated failover strategies is not just a technical upgrade; it's a pivotal enhancement to your communication infrastructure. By ensuring consistent messaging, improving operational efficiencies, and safeguarding customer relationships, businesses will not only streamline their communication processes but also bolster their reputation in the market.
Explore how Bidvest Data can help your enterprise benefit from SMS and SVSMS automated failover systems tailored to your unique communication needs. Reach out to us today to learn more!
Get started today and see immediate results
Get answers to common questions about Sms And Svsms
“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Discover our comprehensive solution features designed to transform your business communication experience
Bidvest Data sends on average more than 10 million personalized SMS/SV SMS messages per month, with daily peaks exceeding 2 million messages. This comprises mainly of transactional notifications and hosted transactional data.
The SMS channel delivers a secure, shortened personalized URL to the consumer, directing them to their unique microsite. All consumer activity can be tracked.
PDF documents, HTML content, videos and animations can be hosted on our Zero Rated Data domains. Reverse billing of data on these domains ensure access for end users to content at no cost. Bidvest Data offers this service on all South African and Namibian mobile networks.
Bidvest Data offers custom-built, screen adaptive, HTML environments, enabling features like animation, rotating GIFs, and interactive buttons.
Our service includes automated large file batch sending through sFTP data transfer. The data can selectively drive template messaging. Near real-time SMS sending is facilitated through our API, using templates or dynamic text.
Where another channel in our omnichannel platform is unsuccessful in delivering a message, we can automatically fail over to SMS. Priority and fail over channels are configurable.
Bidvest Data provides near-real-time and periodic aggregate batched reporting on consumer engagement, including link tracking, SMS and SV SMS delivery status, and customized reports on microsite access.