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Enabling Business Communication at scale, uniquely engaging one customer at a time.Enabling Business Communication at scale
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“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Learn how to set up your email sending domain effectively. This guide ensures that your enterprise communication is secure, trustworthy, and compliant with POPIA regulations.
Establishing a secure and efficient email sending domain is crucial for enterprises in South Africa looking to enhance their email communication capabilities. This comprehensive setup guide will walk you through the essential steps to configure your email sending domain correctly, ensuring high deliverability, brand protection, and compliance with regulations such as POPIA. We'll provide actionable insights and relevant examples specific to enterprise needs.
An email sending domain refers to the domain name from which your emails are sent. It plays a vital role in establishing your company's identity while also influencing email deliverability and user trust. An effectively configured sending domain can improve your email open rates and enhance brand recognition, ultimately leading to better engagement with your audience.
Selecting the right domain name is essential. It should be recognizable and closely tied to your business. Common practices recommend using a variation of your company name or something related to the specific services you offer.
Once you have your domain name, follow these steps:
Verification is essential for avoiding issues with email deliverability. Provide the necessary proofs, such as adding a TXT record to your DNS or uploading an HTML file to your domain’s root directory, depending on your email service provider's requirements.
Before fully implementing your new email domain, conduct thorough testing:
Understanding regulatory compliance, particularly with POPIA, is crucial for businesses in South Africa. Configure your email settings to ensure permission-based marketing efforts and maintain transparent communication practices:
Once your email sending domain is set up and operational, continuously monitor performance metrics to evaluate the effectiveness of your email campaigns:
Setting up your email sending domain correctly is an integral part of enhancing your organization's communication strategy. By following the steps outlined in this guide, South African enterprises can ensure that their email communications are not only effective but also secure and compliant. Implement best practices, monitor performance, and adapt to changing needs to maximize your email outreach efforts.
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Get answers to common questions about EMAIL
“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Discover our comprehensive solution features designed to transform your business communication experience
We implement your designs, images and artwork for optimal delivery. We measure and manage spam ratings, and we monitor and manage blacklisting and reputation of sending domains.
PDF documents, HTML content, videos and animations can be hosted on our Zero Rated Data domains. Reverse billing of data on these domains ensure access for end users to content at no cost. Bidvest Data offers this service on all South African and Namibian mobile networks.
Bidvest Data offers custom-built, screen adaptive, HTML environments, enabling features like animation, rotating GIFs, and interactive buttons in the email body and built into the unique microsite.
Our service includes automated large file batch sending through sFTP data transfer. The data can selectively drive template messaging. Near real-time email sending is facilitated through our API, using templates or dynamic text.
Where another channel in our omnichannel platform is unsuccessful in delivering a message, we can automatically fail over to email. Priority and fail over channels are configurable.
Bidvest Data provides near-real-time and periodic aggregate batched reporting on consumer engagement, including link tracking, email delivery status, and customized reports on microsite access.