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Enabling Business Communication at scale, uniquely engaging one customer at a time.Enabling Business Communication at scale
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“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Learn how to set up customizable email systems for your South African enterprise. Discover best practices, key components, and compliance strategies to optimize your email communication.
In the digital age, email communication remains a cornerstone for enterprises, enabling them to maintain critical interactions with clients, stakeholders, and employees. Setting up customizable email systems allows South African businesses to tailor communication processes according to unique organizational needs while ensuring compliance with local regulations like POPIA. In this comprehensive guide, we explore the key steps, best practices, and technologies necessary for optimizing your enterprise email systems.
A customizable email system enables organizations to adapt email functionalities to their business requirements. This extensibility includes personalized templates, specialized integration with CRMs or ERP systems, user-access controls, and enhanced security features tailored to protect sensitive information. By utilizing a customizable approach, businesses can streamline internal and external communications, improve brand consistency, and boost productivity.
A robust customizable email system comprises several integral components. Below are the major elements that should be part of your email setup:
Successfully setting up a customizable email system involves careful planning and execution. Here’s a step-by-step guide for IT decision-makers:
Identify your organization’s specific email communication needs and compliance requirements. Involve key stakeholders during this process.
Select a provider that offers flexibility, scalability, and support for POPIA compliance. Ensure they provide features relevant to customizable setups.
Create a library of customizable email templates for different communication needs, ensuring they align with your brand standards.
Provide training sessions to ensure team members understand how to utilize the customizable features effectively.
Set up security protocols and perform regular audits to ensure continued compliance and data protection.
Continuously analyze email performance metrics and gather feedback to optimize your email systems for better engagement and security.
As South African businesses implement customizable email systems, adherence to the Protection of Personal Information Act (POPIA) is crucial. Organizations must:
Setting up a customizable email system represents a strategic investment for South African enterprises aiming for enhanced communication, brand consistency, and compliance with local regulations. By following the outlined steps and best practices, organizations can tailor their email platforms to meet the demands of modern business communication effectively.
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Get answers to common questions about EMAIL
“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Discover our comprehensive solution features designed to transform your business communication experience
We implement your designs, images and artwork for optimal delivery. We measure and manage spam ratings, and we monitor and manage blacklisting and reputation of sending domains.
PDF documents, HTML content, videos and animations can be hosted on our Zero Rated Data domains. Reverse billing of data on these domains ensure access for end users to content at no cost. Bidvest Data offers this service on all South African and Namibian mobile networks.
Bidvest Data offers custom-built, screen adaptive, HTML environments, enabling features like animation, rotating GIFs, and interactive buttons in the email body and built into the unique microsite.
Our service includes automated large file batch sending through sFTP data transfer. The data can selectively drive template messaging. Near real-time email sending is facilitated through our API, using templates or dynamic text.
Where another channel in our omnichannel platform is unsuccessful in delivering a message, we can automatically fail over to email. Priority and fail over channels are configurable.
Bidvest Data provides near-real-time and periodic aggregate batched reporting on consumer engagement, including link tracking, email delivery status, and customized reports on microsite access.