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“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Explore the essential security measures, compliance considerations, and best practices for ensuring safe SMS and SVSMS personalized microsites communications in South African enterprises.
In an era where digital communication is paramount, enterprises face increasing scrutiny regarding the security of their messaging systems. SMS and SVSMS (Secure Very Short Message Service) have emerged as vital tools for customer interaction, especially when incorporated within personalized microsites. This comprehensive guide will explore the essential security features, best practices, and compliance considerations that South African businesses must implement to protect sensitive information shared via SMS and SVSMS personalized microsites.
SMS and SVSMS have long been integral to enterprise communication strategies. Beyond simple notifications, organizations are now leveraging these platforms to engage customers through personalized microsites—dedicated, branded webpages that enhance user experience and foster direct interaction.
Security in SMS and SVSMS communications is crucial, especially when handling sensitive customer data or facilitating transactions. Various threats, including interception, spoofing, and unauthorized access, necessitate robust security measures that adhere to regulations like the Protection of Personal Information Act (POPIA).
To safeguard communications effectively, businesses must adopt a multi-layered security approach, including the following measures:
Implementing secure SMS and SVSMS campaigns requires careful strategy and execution. Here are our recommended best practices for South African enterprises:
Compliance is a significant aspect of security in SMS and SVSMS communications. The POPIA mandates strict adherence to the protection of personal information, requiring enterprises to implement effective controls for data handling and storage.
Incorporating personalized microsites into your SMS and SVSMS strategy can significantly enhance customer engagement. Still, it is imperative to prioritize security and compliance to protect sensitive information and build trust with users. By implementing the strategies outlined in this guide, South African enterprises can fortify their communications, ensuring safe, effective, and engaging interactions with their customers.
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“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Get answers to common questions about Sms And Svsms
Discover our comprehensive solution features designed to transform your business communication experience

Bidvest Data sends on average more than 10 million personalized SMS/SV SMS messages per month, with daily peaks exceeding 2 million messages. This comprises mainly of transactional notifications and hosted transactional data.

The SMS channel delivers a secure, shortened personalized URL to the consumer, directing them to their unique microsite. All consumer activity can be tracked.

PDF documents, HTML content, videos and animations can be hosted on our Zero Rated Data domains. Reverse billing of data on these domains ensure access for end users to content at no cost. Bidvest Data offers this service on all South African and Namibian mobile networks.

Bidvest Data offers custom-built, screen adaptive, HTML environments, enabling features like animation, rotating GIFs, and interactive buttons.

Our service includes automated large file batch sending through sFTP data transfer. The data can selectively drive template messaging. Near real-time SMS sending is facilitated through our API, using templates or dynamic text.

Where another channel in our omnichannel platform is unsuccessful in delivering a message, we can automatically fail over to SMS. Priority and fail over channels are configurable.

Bidvest Data provides near-real-time and periodic aggregate batched reporting on consumer engagement, including link tracking, SMS and SV SMS delivery status, and customized reports on microsite access.