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Enabling Business Communication at scale, uniquely engaging one customer at a time.Enabling Business Communication at scale
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“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Discover how to establish secure transactional email setups that comply with POPIA, safeguard sensitive data, and enhance operational efficiency for South African businesses.
In an age where digital communication has become the backbone of business operations, secure transactional email setups are critical for enterprises that prioritize data privacy and compliance. This comprehensive guide will walk IT decision-makers and operational heads through the nuances of establishing and maintaining secure transactional email systems that meet South Africa's stringent data protection regulations, particularly the Protection of Personal Information Act (POPIA).
Transactional emails are essential communications triggered by user actions, such as password resets, order confirmations, and account notifications. Unlike marketing emails, these messages provide critical information and require strict adherence to privacy and security protocols to protect sensitive data.
Creating a secure transactional email system involves implementing various components to ensure data integrity and confidentiality:
To effectively set up a secure transactional email system, businesses should follow best practices tailored to their operational needs:
Given the increasing focus on data privacy, it's essential for enterprises to align their transactional email practices with POPIA regulations. This involves:
Implementing opt-in mechanisms, allowing users to consent to receiving transactional emails, and maintaining clear data privacy policies.
Maintain meticulous records of how personal data is collected, processed, and stored, ensuring that your transactional emails correspond to the purposes stated at the point of data collection.
Measuring effectiveness is crucial. Key performance indicators (KPIs) to track include:
Several South African corporations have successfully implemented secure transactional email setups and reaped significant benefits:
After integrating SSL/TLS encryption and adhering to POPIA, ABC Logistics reported a 30% increase in transactional email engagement rates and 70% fewer security incidents.
In conclusion, secure transactional email setups are not just a regulatory requirement but an opportunity for businesses to enhance operational efficiency, data protection, and customer trust. By following best practices and investing in robust security measures, South African enterprises can position themselves for success in an increasingly interconnected world.
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Get answers to common questions about EMAIL
“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Discover our comprehensive solution features designed to transform your business communication experience
We implement your designs, images and artwork for optimal delivery. We measure and manage spam ratings, and we monitor and manage blacklisting and reputation of sending domains.
PDF documents, HTML content, videos and animations can be hosted on our Zero Rated Data domains. Reverse billing of data on these domains ensure access for end users to content at no cost. Bidvest Data offers this service on all South African and Namibian mobile networks.
Bidvest Data offers custom-built, screen adaptive, HTML environments, enabling features like animation, rotating GIFs, and interactive buttons in the email body and built into the unique microsite.
Our service includes automated large file batch sending through sFTP data transfer. The data can selectively drive template messaging. Near real-time email sending is facilitated through our API, using templates or dynamic text.
Where another channel in our omnichannel platform is unsuccessful in delivering a message, we can automatically fail over to email. Priority and fail over channels are configurable.
Bidvest Data provides near-real-time and periodic aggregate batched reporting on consumer engagement, including link tracking, email delivery status, and customized reports on microsite access.