Knowledge Hub
Sharing insights & actionable advice


Please wait while we prepare your content...
“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Discover how scalable messaging platforms can transform community engagement for enterprises. Learn about their benefits, features, industry applications, and optimization metrics.
In an increasingly connected world, effective community engagement has become paramount for enterprises across various sectors, such as healthcare, education, and government. Scalable messaging platforms provide the necessary tools to foster communication, facilitate dialogue, and enhance stakeholder relationships. In this comprehensive guide, we will delve into the functionalities, benefits, and implementation strategies of scalable messaging platforms tailored specifically for community engagement.
Scalable messaging platforms are cloud-based solutions that allow organizations to communicate effectively with their communities through various channels, including SMS, email, WhatsApp, and social media. These platforms can expand to meet the growing needs of your community engagement efforts without sacrificing reliability or performance.
Implementing scalable messaging platforms for community engagement can yield numerous benefits for enterprises, including:
When selecting a messaging platform for community engagement, enterprises should consider the following criteria:
Various sectors can greatly benefit from scalable messaging platforms, including:
Healthcare providers can utilize messaging platforms to facilitate appointment reminders, patient feedback collection, and health information dissemination, ensuring better patient engagement and care.
Government entities can leverage messaging platforms for public alerts, community announcements, and feedback on policies, enhancing citizen engagement and transparency in governance.
Establishing metrics to measure the success of community engagement initiatives is critical for ongoing optimization and improvement. Key performance indicators include:
Scalable messaging platforms are essential tools for enterprises looking to enhance their community engagement strategies. By providing flexibility, integration, and comprehensive analytics, these platforms empower organizations to foster stronger relationships with their communities. Investing in the right platform can lead to increased engagement, better feedback, and ultimately, improved outcomes across various sectors.
Get started today and see immediate results
Get answers to common questions about Sms And Svsms
“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Discover our comprehensive solution features designed to transform your business communication experience

Bidvest Data sends on average more than 10 million personalized SMS/SV SMS messages per month, with daily peaks exceeding 2 million messages. This comprises mainly of transactional notifications and hosted transactional data.

The SMS channel delivers a secure, shortened personalized URL to the consumer, directing them to their unique microsite. All consumer activity can be tracked.

PDF documents, HTML content, videos and animations can be hosted on our Zero Rated Data domains. Reverse billing of data on these domains ensure access for end users to content at no cost. Bidvest Data offers this service on all South African and Namibian mobile networks.

Bidvest Data offers custom-built, screen adaptive, HTML environments, enabling features like animation, rotating GIFs, and interactive buttons.

Our service includes automated large file batch sending through sFTP data transfer. The data can selectively drive template messaging. Near real-time SMS sending is facilitated through our API, using templates or dynamic text.

Where another channel in our omnichannel platform is unsuccessful in delivering a message, we can automatically fail over to SMS. Priority and fail over channels are configurable.

Bidvest Data provides near-real-time and periodic aggregate batched reporting on consumer engagement, including link tracking, SMS and SV SMS delivery status, and customized reports on microsite access.