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Enabling Business Communication at scale, uniquely engaging one customer at a time.Enabling Business Communication at scale
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“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Learn how to effectively request a quote for SMS and SVSMS with failover capabilities. Discover the importance of reliable messaging and the steps for engaging with service providers in South Africa.
In the digital age, communication can be the backbone of any enterprise's operational success. For organisations in South Africa, crafting robust SMS and SVSMS (Secure SMS) solutions coupled with failover capabilities is crucial for ensuring that messages reach their recipients without delay or failure. This guide offers an in-depth look at the process of requesting a quote for these services, the benefits of failover systems, and how they can enhance communication strategies for businesses across various industries.
SMS is a traditional messaging service that allows enterprises to send short text messages to customers, staff, and partners. On the other hand, SVSMS offers an additional layer of security, ensuring that sensitive information is transmitted securely. Both services can be integrated into existing communication frameworks to improve customer engagement, operational efficiency, and compliance.
Failover mechanisms are critical in maintaining message delivery reliability. In the event of network issues, overloads, or provider outages, failover systems automatically redirect messages to alternative pathways, ensuring that communication remains uninterrupted. This feature is especially vital for enterprises in sectors like financial services and healthcare, where timely communication can significantly impact operations.
Requesting a quote for SMS and SVSMS with failover capability involves several critical steps:
Define the volume of messages you intend to send, the target audience, and the nature of the content (promotional, transactional, or security-sensitive). This information will help in crafting a suitable proposal.
Evaluate potential service providers like Bidvest Data based on their features, reliability scores, client reviews, and security standards. Ensure they understand the unique challenges of South African enterprises.
Reach out to the selected providers to request a detailed quote. Provide them with information from Step 1 to facilitate an accurate estimate.
Compare the received quotes, paying attention to pricing structures, available features, service reliability, and support options.
Before committing, consider running a pilot test to evaluate the performance of the service in real-world conditions. Monitor metrics such as delivery rates, failover success, and system responsiveness.
There are several factors to consider when implementing SMS and SVSMS solutions with failover capabilities:
Requesting a quote for SMS and SVSMS with failover capabilities is an essential step for South African businesses looking to leverage communication technology effectively. A thoughtful approach to this process can lead to enhanced operational success, better customer engagement, and improved overall performance. The key lies in understanding your specific needs and choosing a provider that aligns with your business objectives.
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Get answers to common questions about Sms And Svsms
“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Discover our comprehensive solution features designed to transform your business communication experience
Bidvest Data sends on average more than 10 million personalized SMS/SV SMS messages per month, with daily peaks exceeding 2 million messages. This comprises mainly of transactional notifications and hosted transactional data.
The SMS channel delivers a secure, shortened personalized URL to the consumer, directing them to their unique microsite. All consumer activity can be tracked.
PDF documents, HTML content, videos and animations can be hosted on our Zero Rated Data domains. Reverse billing of data on these domains ensure access for end users to content at no cost. Bidvest Data offers this service on all South African and Namibian mobile networks.
Bidvest Data offers custom-built, screen adaptive, HTML environments, enabling features like animation, rotating GIFs, and interactive buttons.
Our service includes automated large file batch sending through sFTP data transfer. The data can selectively drive template messaging. Near real-time SMS sending is facilitated through our API, using templates or dynamic text.
Where another channel in our omnichannel platform is unsuccessful in delivering a message, we can automatically fail over to SMS. Priority and fail over channels are configurable.
Bidvest Data provides near-real-time and periodic aggregate batched reporting on consumer engagement, including link tracking, SMS and SV SMS delivery status, and customized reports on microsite access.