Knowledge Hub
Sharing insights & actionable advice
Enabling Business Communication at scale, uniquely engaging one customer at a time.Enabling Business Communication at scale
Please wait while we prepare your content...
“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Request a personalized quote for omnichannel communication services tailored to your enterprise’s needs. Learn about pricing structures, key features, and industry applications.
In today’s fast-paced business environment, omnichannel communication is no longer just a trend; it's a necessity for enterprises looking to enhance customer engagement and drive operational efficiency. Bidvest Data offers robust omnichannel communication services that integrate multiple platforms, ensuring a seamless experience for both businesses and their customers. This article aims to provide a detailed overview of our services, pricing, and the unique value proposition we bring to medium and large enterprises in South Africa.
Omnichannel communication involves creating a unified customer experience across various channels such as SMS, email, social media, and instant messaging platforms like WhatsApp. The aim is to allow seamless transitions between channels without loss of information or context, thus enhancing the user experience. This approach is vital for South African enterprises aiming to stay competitive by meeting customer demands for immediate and effective service.
At Bidvest Data, we recognize that each business has unique requirements. Our pricing structure for omnichannel communication services is designed with flexibility in mind to accommodate both medium and large enterprises.
Starting at ZAR 10,000/month, suitable for small to medium businesses looking to establish a basic omnichannel solution.
Starting at ZAR 25,000/month, recommended for growing enterprises that require enhanced features such as advanced analytics and more comprehensive integrations.
Customized pricing based on the specific needs of larger organizations, typically starting at ZAR 50,000/month for a full-service solution that includes dedicated support, tailored integrations, and robust data analytics.
Effective omnichannel communication services can transform various sectors. Here are a few examples of how enterprises in South Africa are leveraging our solutions:
Banks and financial institutions utilize omnichannel solutions for sending transaction alerts, customer support, and promotional campaigns, enhancing interaction and compliance with financial regulations.
Healthcare providers leverage our messaging platform for patient reminders, test results, and appointment confirmations, crucial for maintaining patient engagement and satisfaction.
To explore how Bidvest Data’s omnichannel communication services can enhance your enterprise's operations, we invite you to request a personalized quote. Our team is ready to collaborate and develop a solution tailored to your specific needs.
Get started today and see immediate results
“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Discover our comprehensive solution features designed to transform your business communication experience
Our team implements artwork and images for marketing campaigns, optimized for screen adjustment and high delivery success. We build personalized marketing animations and microsites with HTML, accessible via secure URLs. End-user click activity is tracked and can trigger workflows. Our emails support screen-responsive images and embedded URL links, facilitating access to HTML animation or microsites. Marketing animations and images can be delivered through WhatsApp.
Get answers to common questions about Marketing Communication