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Enabling Business Communication at scale, uniquely engaging one customer at a time.Enabling Business Communication at scale
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“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Explore how personalized messaging solutions enhance patient engagement and operational efficiency in healthcare. Discover Bidvest Data’s innovative healthcare messaging strategy.
In the healthcare sector, communicating effectively and personally with patients has become more critical than ever. Personalized messaging solutions offer healthcare providers the ability to engage with patients in a way that enhances their experience while improving operational efficiency. This comprehensive guide explores how Bidvest Data’s personalized messaging solutions can transform healthcare communication strategies.
Personalized messaging transcends generic notifications. It creates meaningful interactions that foster trust, improve patient satisfaction, and ensure adherence to medical advice. Organizations that implement personalized communication strategies report higher patient engagement and retention rates.
Successful personalized messaging solutions for healthcare incorporate several components that together ensure effective patient engagement. These include:
Categorizing patients by demographics, health conditions, or engagement history allows tailored messaging that resonates with individual needs.
Utilizing various communication channels such as SMS, email, and WhatsApp maximizes reach and ensures that messages are received in formats preferred by patients.
Seamless integration with Electronic Health Records (EHR) and other management systems enables real-time updates and personalized communication based on patient history.
Adopting a personalized messaging strategy requires careful planning and execution. Here are key steps for successful implementation:
Maintaining compliance with local regulations such as POPIA is crucial when implementing personalized messaging. Healthcare organizations must prioritize data security and patient privacy by:
Several healthcare organizations have seen substantial improvements in patient engagement and care outcomes through personalized messaging:
A leading hospital implemented automated appointment reminders via SMS and saw a 30% reduction in missed appointments within three months.
A pharmacy chain used personalized messaging to remind patients about refilling prescriptions, resulting in a 25% increase in adherence among chronic patients.
Personalized messaging solutions have the potential to not only enhance patient engagement but also transform operational efficiencies within healthcare organizations. Partnering with Bidvest Data enables access to cutting-edge messaging technologies designed specifically for the healthcare sector, ensuring compliance, security, and patient satisfaction are prioritized.
Contact us at Bidvest Data to learn more about how our personalized messaging solutions can benefit your healthcare organization today.
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Get answers to common questions about Sms And Svsms
“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Discover our comprehensive solution features designed to transform your business communication experience
Bidvest Data sends on average more than 10 million personalized SMS/SV SMS messages per month, with daily peaks exceeding 2 million messages. This comprises mainly of transactional notifications and hosted transactional data.
The SMS channel delivers a secure, shortened personalized URL to the consumer, directing them to their unique microsite. All consumer activity can be tracked.
PDF documents, HTML content, videos and animations can be hosted on our Zero Rated Data domains. Reverse billing of data on these domains ensure access for end users to content at no cost. Bidvest Data offers this service on all South African and Namibian mobile networks.
Bidvest Data offers custom-built, screen adaptive, HTML environments, enabling features like animation, rotating GIFs, and interactive buttons.
Our service includes automated large file batch sending through sFTP data transfer. The data can selectively drive template messaging. Near real-time SMS sending is facilitated through our API, using templates or dynamic text.
Where another channel in our omnichannel platform is unsuccessful in delivering a message, we can automatically fail over to SMS. Priority and fail over channels are configurable.
Bidvest Data provides near-real-time and periodic aggregate batched reporting on consumer engagement, including link tracking, SMS and SV SMS delivery status, and customized reports on microsite access.