Knowledge Hub
Sharing insights & actionable advice
Enabling Business Communication at scale, uniquely engaging one customer at a time.Enabling Business Communication at scale
Please wait while we prepare your content...
“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
Discover essential strategies for successfully migrating your email platform as a South African enterprise. Learn about outlining steps, best practices, and overcoming challenges in the transition process.
Migrating an email platform is a critical step for enterprises looking to enhance their communication capabilities, increase security, and streamline operations. This comprehensive guide outlines the methodologies, best practices, and considerations specifically tailored for South African businesses. Whether you're transitioning to a cloud-based system or upgrading your existing setups, understanding the key aspects of email migration will ensure success and minimize potential disruptions.
The decision to migrate an email platform is driven by multiple factors, including:
Migrating your email platform involves several essential steps that ensure a smooth transition. These include:
Before initiating the migration, conduct a thorough assessment of your current email environment. Understand the number of users, the volume of emails, and how email data is currently organized.
Determine what you want to achieve with the migration. Is it enhanced security? Better collaboration? Increased storage? Clearly defined objectives will guide your selection of the new platform.
Select an email platform that meets your business needs, considering factors such as compliance (POPIA), integration capabilities, and user interface. Popular choices among enterprises include Microsoft's Office 365 and Google's Workspace.
Create a detailed migration plan including timelines, resource allocation, and risk management strategies. This plan should also outline user training sessions and support during the transition.
Begin the migration process by transferring a pilot group of users first. Monitor performance and resolve any issues before proceeding with the full rollout.
Once migration is complete, provide ongoing support to end-users. Offer training sessions and documentation to help them adapt to the new system.
While migrating to a new email platform can be advantageous, there are challenges that organizations must address:
To ensure a successful email migration, consider these best practices:
Migrating your email platform is an essential step in modernizing your enterprise communication strategies. By following the steps outlined in this guide, South African businesses can achieve a seamless transition while enhancing security, compliance, and operational efficiency. The key lies in careful planning, execution, and ongoing support to ensure your team fully embraces the new functionalities and benefits available through a modern email platform.
Get started today and see immediate results
“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
Get answers to common questions about EMAIL
Discover our comprehensive solution features designed to transform your business communication experience
We implement your designs, images and artwork for optimal delivery. We measure and manage spam ratings, and we monitor and manage blacklisting and reputation of sending domains.
PDF documents, HTML content, videos and animations can be hosted on our Zero Rated Data domains. Reverse billing of data on these domains ensure access for end users to content at no cost. Bidvest Data offers this service on all South African and Namibian mobile networks.
Bidvest Data offers custom-built, screen adaptive, HTML environments, enabling features like animation, rotating GIFs, and interactive buttons in the email body and built into the unique microsite.
Our service includes automated large file batch sending through sFTP data transfer. The data can selectively drive template messaging. Near real-time email sending is facilitated through our API, using templates or dynamic text.
Where another channel in our omnichannel platform is unsuccessful in delivering a message, we can automatically fail over to email. Priority and fail over channels are configurable.
Bidvest Data provides near-real-time and periodic aggregate batched reporting on consumer engagement, including link tracking, email delivery status, and customized reports on microsite access.