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Enabling Business Communication at scale, uniquely engaging one customer at a time.Enabling Business Communication at scale
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“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Explore how failover systems can enhance email delivery rates for South African enterprises. Learn about implementation strategies, financial implications, and best practices to ensure reliable communication.
In today's competitive business environment, ensuring reliable email delivery is critical for enterprises, particularly for those in sectors like financial services, healthcare, and government. This guide explores the impact of failover systems on email delivery rates, focusing on how these mechanisms enhance reliability and mitigate risks associated with email communication failures. We will delve into the underlying technology, strategic benefits, implementation considerations, and best practices for leveraging failover solutions effectively.
Email delivery rates refer to the percentage of emails successfully delivered to recipients’ inboxes compared to the total emails sent. For enterprises, high delivery rates are essential for maintaining effective communication and upholding customer trust. Failover systems, in particular, provide a robust solution for enhancing email delivery by automatically rerouting messages to backup servers in the event of a primary server failure.
Failover mechanisms typically incorporate a primary and secondary email server setup. When the primary server encounters issues, the failover protocol activates, routing emails through the secondary server. This process can be further broken down into the following steps:
Understanding the financial implications of integrating failover solutions can help enterprises justify their investments. Moreover, the effectiveness of failover systems is often measured in terms of increased productivity, enhanced customer satisfaction, and potential revenue growth from uninterrupted communication. Here are some financial insights:
To maximize the effectiveness of a failover system, enterprises should adhere to several best practices:
For enterprises that rely heavily on email communication, investing in failover solutions enhances email delivery rates and operational efficiency. By proactively managing risks associated with email outages, businesses can preserve their reputation, ensure compliance, and promote customer satisfaction. As the business landscape continues to evolve, ensuring reliable email delivery through failover systems will be critical for maintaining competitive advantage.
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“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Discover our comprehensive solution features designed to transform your business communication experience
We implement your designs, images and artwork for optimal delivery. We measure and manage spam ratings, and we monitor and manage blacklisting and reputation of sending domains.
PDF documents, HTML content, videos and animations can be hosted on our Zero Rated Data domains. Reverse billing of data on these domains ensure access for end users to content at no cost. Bidvest Data offers this service on all South African and Namibian mobile networks.
Bidvest Data offers custom-built, screen adaptive, HTML environments, enabling features like animation, rotating GIFs, and interactive buttons in the email body and built into the unique microsite.
Our service includes automated large file batch sending through sFTP data transfer. The data can selectively drive template messaging. Near real-time email sending is facilitated through our API, using templates or dynamic text.
Where another channel in our omnichannel platform is unsuccessful in delivering a message, we can automatically fail over to email. Priority and fail over channels are configurable.
Bidvest Data provides near-real-time and periodic aggregate batched reporting on consumer engagement, including link tracking, email delivery status, and customized reports on microsite access.