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Enabling Business Communication at scale, uniquely engaging one customer at a time.Enabling Business Communication at scale
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“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Learn how to effectively set up a zero-rated email service for your business in South Africa, ensuring compliance and improving operational efficiency while reducing communication costs.
Zero-rated email services are becoming increasingly essential for South African businesses, particularly those looking to enhance operational efficiency while reducing communication costs for their employees. In this detailed guide, we explore the steps required to set up a zero-rated email service that complies with local regulations and meets your corporate needs.
Zero-rated email services allow users to send and receive emails without incurring data charges. This service model is particularly attractive for businesses operating in environments where bandwidth costs can be restrictive. By employing a zero-rated email service, organizations can facilitate communication without worrying about additional data expenses.
Setting up a zero-rated email service involves several critical steps. Follow the guide below to implement this service effectively.
The first step is to select an email service provider that supports zero-rated services. Look for providers that have partnerships with South African mobile networks to ensure zero-rated access for their email services.
After selecting a provider, configure the email settings according to your business requirements. This typically involves:
To ensure that the email service is zero-rated, you need to collaborate with local mobile network operators. Negotiate terms that allow your organization's employees to access email without incurring data charges. This partnership can often be helpful in ensuring seamless connectivity through the providers without extra costs.
Once the service is up and running, it's crucial to educate employees about how to access and utilize the new system. Offer training sessions to highlight:
Implementing a zero-rated email service also requires adherence to compliance regulations, especially the Protection of Personal Information Act (POPIA) in South Africa. Ensure that your email service complies with these regulations by embedding strong security measures, including:
Several South African businesses have already embraced zero-rated email services, effectively reducing costs and improving employee satisfaction. For instance, a mid-sized healthcare company reduced their overall data costs by over 40% within the first quarter of implementing the service, allowing them to allocate more resources towards enhancing patient care.
Adopting a zero-rated email service can still drastically enhance operational efficiencies while keeping costs low for South African organizations. Commitment from leadership and ongoing training are vital to ensure a successful implementation.
Get started today and see immediate results
“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Get answers to common questions about EMAIL
Discover our comprehensive solution features designed to transform your business communication experience
We implement your designs, images and artwork for optimal delivery. We measure and manage spam ratings, and we monitor and manage blacklisting and reputation of sending domains.
PDF documents, HTML content, videos and animations can be hosted on our Zero Rated Data domains. Reverse billing of data on these domains ensure access for end users to content at no cost. Bidvest Data offers this service on all South African and Namibian mobile networks.
Bidvest Data offers custom-built, screen adaptive, HTML environments, enabling features like animation, rotating GIFs, and interactive buttons in the email body and built into the unique microsite.
Our service includes automated large file batch sending through sFTP data transfer. The data can selectively drive template messaging. Near real-time email sending is facilitated through our API, using templates or dynamic text.
Where another channel in our omnichannel platform is unsuccessful in delivering a message, we can automatically fail over to email. Priority and fail over channels are configurable.
Bidvest Data provides near-real-time and periodic aggregate batched reporting on consumer engagement, including link tracking, email delivery status, and customized reports on microsite access.