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Enabling Business Communication at scale, uniquely engaging one customer at a time.Enabling Business Communication at scale
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“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Discover how to effectively set up SMS and SVSMS for your business. Optimize your communication strategy with real-time engagement, immediate reach, and powerful messaging solutions.
In today's fast-paced business environment, effective communication with clients and stakeholders is more crucial than ever. SMS and SVSMS (Smart Video SMS) have emerged as powerful tools for business communications, allowing companies to engage with customers in real-time, deliver critical updates, and enhance customer experience. This comprehensive guide will walk you through the process of setting up SMS and SVSMS for your enterprise, highlighting key considerations and best practices to maximize their effectiveness in your communication strategy.
SMS (Short Message Service) is a widely adopted medium that allows businesses to send and receive text messages. On the other hand, SVSMS leverages video content within the SMS framework, enabling organizations to convey more detailed and engaging messages to clients and stakeholders. Here’s a quick overview of the benefits:
Before you dive into the setup process, it’s crucial to define your primary goals for using SMS and SVSMS:
Selecting a reliable SMS provider is crucial for successful implementation. Here are key factors to consider:
Once you've chosen a provider, the next step involves setting up your messaging platform:
Before rolling out SMS and SVSMS to your customer base, conduct thorough testing:
After testing, you are ready to launch your SMS and SVSMS campaigns. Here’s how to monitor their effectiveness:
Following recognized best practices will help ensure the success of your SMS and SVSMS initiatives:
Setting up SMS and SVSMS for your business can significantly enhance your customer engagement and communication strategies. By following this guide, IT decision-makers and operational heads can ensure a smooth implementation process and leverage these channels to drive operational efficiency and customer satisfaction. Embrace the transformative power of SMS and SVSMS and watch your business communication flourish.
Get started today and see immediate results
Get answers to common questions about Sms And Svsms
“Thank you Bidvest team for your great service throughout 2024.”
- MTN
“Working with the Bidvest team is a real pleasure. We've thoroughly enjoyed partnering with a local provider for our business' WhatsApp profile - invoicing is simple and our templates are loaded and approved speedily. Prepaid24 would highly recommend Bidvest. Such a seamless process from setup to production!”
- Prepaid24
“We're incredibly grateful to the Bidvest Data Team who go above and beyond to support us with vital customer communication. Their commitment and innovation has kept us at the forefront of electronic customer engagement.”
- Sanlam Retail Mass
“Dear Bidvest team, Just wanted to take the time to say a very special thank you to TEAM BIDVEST. Everyone at OUP thanks all the people involved over the last few weeks and trust me, everyone in our organization now knows how much we can depend on Bidvest and we're all truly grateful for your efforts. Your responsiveness to our changing needs and requests is truly appreciated”
- Oxford
Discover our comprehensive solution features designed to transform your business communication experience
Bidvest Data sends on average more than 10 million personalized SMS/SV SMS messages per month, with daily peaks exceeding 2 million messages. This comprises mainly of transactional notifications and hosted transactional data.
The SMS channel delivers a secure, shortened personalized URL to the consumer, directing them to their unique microsite. All consumer activity can be tracked.
PDF documents, HTML content, videos and animations can be hosted on our Zero Rated Data domains. Reverse billing of data on these domains ensure access for end users to content at no cost. Bidvest Data offers this service on all South African and Namibian mobile networks.
Bidvest Data offers custom-built, screen adaptive, HTML environments, enabling features like animation, rotating GIFs, and interactive buttons.
Our service includes automated large file batch sending through sFTP data transfer. The data can selectively drive template messaging. Near real-time SMS sending is facilitated through our API, using templates or dynamic text.
Where another channel in our omnichannel platform is unsuccessful in delivering a message, we can automatically fail over to SMS. Priority and fail over channels are configurable.
Bidvest Data provides near-real-time and periodic aggregate batched reporting on consumer engagement, including link tracking, SMS and SV SMS delivery status, and customized reports on microsite access.